Branch Manager

DSV - Global transport and logistics is a leading supplier of transport and logistics solutions worldwide. The Branch Manager position in Charlotte, North Carolina will oversee all aspects of branch operations with a strong focus on customer acquisition, team development and financial management.

The Branch Manager is responsible for overseeing all aspects of branch operations, with a strong focus on customer acquisition, team development, and financial management. The role demands both strategic oversight and hands‑on leadership to ensure operational efficiency, customer satisfaction and sustainable growth.

• Drive branch growth by acquiring new clients and maintaining strong relationships with existing ones.
• Ensure excellent customer service by fostering an environment of continuous improvement and accountability.
• Visiting key clients to identify opportunities for further business development.
• Oversee branch operations to ensure compliance with industry regulations and internal standards.
• Use financial reports to manage cash flow, improve transportation yield and control expenses.
• Focus on driving profitable growth by increasing revenue and improving operational efficiency.
• Develop and implement strategies to keep the branch competitive in the freight forwarding market.
• Leverage market insights to adapt and enhance the branch's operational performance.
• Work closely with the leadership team to align branch goals with overall company objectives.
• Promote a culture of integrity, transparency and constructive feedback within the branch.
• Travel as required.

• Bachelor's degree in Business Administration, Logistics, Supply Chain Management or a related field is preferred.
• At least 5 years of progressive experience in the freight forwarding industry, or 10 years of equivalent work experience is preferred.

• Lead Yourself:
  Honor your commitments, act as a strong ambassador for the company, and maintain a high level of self‑awareness.
• Lead Your Team:
  Set ambitious goals for the branch team, track performance, and motivate employees to deliver outstanding results.
• Lead Your Business:
  Act in the interest of ONE DSV, ensuring branch operations align with the broader organizational goals.
• Strong leadership, team‑building and delegation skills.
• Excellent communication, analytical, and problem‑solving abilities.
• Ability to manage multiple tasks effectively under pressure and adapt to changing market conditions.
• High level of initiative and personal accountability.

• Fluency in English is required.
• Knowledge of additional languages is a plus.

• Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint).

Work is generally sedentary, with no specific need for physical coordination or effort. May require physical effort associated with using the computer to access information, or occasional standing, walking, lifting needed to carry out everyday activities. Hours can be extensive as well as occasionally staggered for multi‑shift access.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

For this position, the expected base pay is $111,000–$166,000 per year. DSV offers a comprehensive benefits program designed to support the health and well‑being of employees and their families, including medical, prescription, dental, vision and life insurance, flexible spending and health savings accounts, short‑ and long‑term disability coverage, 401(k) retirement plan with up to 5% company match, paid time off and paid company holidays.

DSV is an equal employment opportunity employer. Candidates are considered for employment without regard to race, creed, color, national origin, age, sex, religion, ancestry, disability, veteran status, marital status, gender identity, sexual orientation, national origin or any other characteristic protected by applicable federal, state or local law. If you require special assistance or accommodation while seeking employment with DSV, please contact Human Resources at  DSV reserves the right to defer or close a vacancy at any time.