Light Duty Technician

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Fleet Services by Cox Automotive keeps your fleet moving! Headquartered in Indianapolis, FSCA has grown to become one of the largest fleet maintenance companies in the country. FSCA is the leading provider of on‑site mobile maintenance and repair services nationwide, offering mobile on‑site fleet service for light, medium, and heavy‑duty trucks and trailers. FSCA also services customers utilizing its 20+ nationwide service centers;

each offering select services, such as accident repair, paint, refurbishment, and heavy mechanical repair. Supported by a 24/7 in‑house call‑center, FSCA provides scheduled maintenance and unscheduled services to fleets anywhere, anytime.

The Light & Medium Duty Technician is a mid‑level Technician responsible for performing certified DOT inspections, preventative maintenance inspections, light and follow‑up repairs, light mechanical/hydraulic/electrical and electronic diagnostics, and other duties as assigned. They perform scheduled dedicated work on assigned customer fleets (mostly light & medium duty gas vehicles) and may also perform emergency roadside services when needed. This role requires creative problem solving in emergency situations, self‑management of the workday, effective decision making, and excellence in customer service.

• Perform minor adjustment and repairs on various types of truck equipment including, but not limited to Electric/Brake/Cooling Systems, Starters/Alternators, Fan clutches, Engine electronics, Power steering systems, Engines (gas and diesel), Transmissions (manual and automatic), Clutches, Differentials, etc.
• Participate in regularly scheduled safety training. Remain up to date on safety protocols and procedures.
• Document according to company standards and upload pictures of work performed, parts used, and all findings observed on Repair Orders ("RO") using company issued device and our proprietary application.
• Communicate with management, team members, and Dispatch via Microsoft Office products and other communication methods such as email or phone call to obtain approvals on repair estimates or discuss findings and notes.
• Perform all work in compliance with organizational safety, health, and environmental policies, and federal regulations, to include OSHA, EPA, and DOT.
• Obtain parts from approved local and national vendors as necessary for the repairs to be performed.
• Accurately complete DOT forms and all other forms of documentation in a timely manner.
• Independently manage parts inventory and equipment on company‑issued service truck and perform periodic reconciliation.
• Work with, understands, and evaluates technical information related to the job.
• Manage concurrent assigned tasks, making effective judgments as to prioritizing work related activities and time allocations.
• Work with a high degree of independence and manage own daily schedule.
• Work with clients and customers to assess their needs, providing information or assistance, resolving their problems, or satisfying their expectations.
• Adhere to company policies, processes, and procedures.
• Diagnose, adjust, and repair various types of truck equipment including, but not limited to Electrical/Brake/Cooling Systems, Starters/Alternators, Air conditioning systems, Fan clutches, Engine electronics, Power steering systems, Engines (gas and diesel), Transmissions (manual and automatic), Clutches, Differentials, etc.
• Confer with customers, Dispatch, and/or Sales team to obtain descriptions of vehicle problems and to discuss work to be performed.
• Inspect, test, and listen to defective equipment to diagnose malfunctions, using test instruments such as handheld computers and pressure gauges.

• High School Diploma/GED and 3 years' experience in a related field (combination of light & heavy duty preferred). The right candidate could also have a different combination, such as any level degree/certification beyond a HS diploma/GED in a related discipline; or 5 years' experience in…