Lead Warehouse Technician

CSC Service Works Story

CSC Service Works is the leading provider of commercial laundry and air‑vending solutions across the United States and Canada. With nearly a century of experience and over one million machines in operation, we serve more than 40 million consumers annually through our pay technology platforms, technology‑enabled services, and trusted client partnerships.

Our team of 2,300+ professionals supports a wide range of industries, from multi‑housing and universities to convenience stores and hospitality, delivering reliable equipment, innovative technology, and responsive service.

At CSC, we’re in the business of making things work, connecting people with technology while empowering communities, clients, and team members to thrive. Our values of trust, respect, and integrity guide everything we do, and our focus on community impact keeps us grounded in purpose‑driven innovation.

Position Summary:
Primary responsibility for the day‑to‑day coordination of warehouse activity, inventory and maintenance of building, grounds and warehouse. Will work with the delivery, installation, collection and service teams to ensure equipment is properly moved in and out of the warehouse and customer accounts.

• Ensure on‑time deliveries, moves and removals through proper scheduling
• Coordinate deliveries, moves and removals with sales, customers and contractors, acting as primary contact
• Schedule and coordinate warehouse shipping and receiving
• Process warehouse transactions in proper systems (ie. Receipts and transfers)
• Maintain inventory of machines, accessories, etc.
• Conduct monthly inventory checks and perform full quarterly inventory
• Oversee maintenance of warehouse equipment including forklift, jacks and delivery trucks
• Provide direction for warehouse workers and temporary help
• Serve as coordinator with install team for smooth install preparation and return of equipment
• Order and process all parts through the Company parts fulfillment program
• Stock parts in a timely and organized manner
• Distribute parts to Service Technician; includes stocking and/or shipping
• Track inventory
• Maintain the parts/stock room in a clean and organized manner
• Reconcile and prepare payment request of invoices for parts
• Ensure that all work is conducted in a safe manner, comply with government safety regulations and company safety policy
• Other duties assigned

• Work Life Balance!
• 75% Employer Contribution to Medical, Dental, and Vision insurance
• Health Savings Account with Employer Contribution
• Year‑round Work & Paid Training
• Company Paid Life, Short‑term, and Long‑term Disability Insurance
• 401k with generous Company Match
• Paid Time Off (PTO) & Holiday Pay
• Flexible Spending & Health Savings Account
• Employee Discounts:
  Travel, Theme Parks, Home & Auto Insurance and more!
• Education Reimbursement Program
• Paid employee Referral program

CSC Service Works will comply with local and state laws regarding minimum wages, including requirements specific to cities, counties, and municipalities.

Required

Education & Experience:

• High School Diploma or equivalent; and 1‑3 years related experience and/or training; or equivalent combination of education and experience

Required Knowledge, Skills, and Abilities:

• Strong oral and written communications.
• Ability to read, interpret and understand documents such as safety rules, operating and maintenance instructions, and procedure manuals.
• Ability to effectively present information in one‑on‑one and small group situations to customers and other employees.
• Excellent Customer Service skills.
• Excellent problem solving and analytical skills.
• Computer and smart phone skills.

Special Requirements, Licenses, or Certificates:

• Maintain a valid driver’s license and clean driving record.
• Efficient record keeping skills.
• Ability to prioritize tasks in a busy warehouse and delivery environment.
• Maintain valid forklift certification per local government regulation and company policy.
• Experience with power and hand tools.

Physical Requirements:

• Specific physical demands may vary based on assigned geography or equipment.
• Must be able to lift up to 35‑100 pounds and will frequently work…