Warehouse​/Donations Assistant

Warehouse/Donations Assistant (FT) – Habitat for Humanity of the Charlotte Region

One of the leading affordable housing nonprofits in the region, Habitat for Humanity of the Charlotte Region partners with hundreds of families each year through affordable home ownership, home preservation, and financial literacy training. As a Full‑Time Warehouse/Donations Assistant, you will play an integral role in our vision of a world where everyone has a safe and affordable place to live.

• Competitive salary and benefits
• Industry‑leading healthcare, dental, vision, and flexible spending accounts (healthcare and dependent care)
• Work/life balance supported by generous PTO
• Career development and promotion opportunities
• Casual working environment
• Retirement planning with a 403(b) and 3% organizational match

As the Warehouse Donations Assistant, you will assist customers and donors by unloading donations, loading purchases, and keeping the donation dock and back room organized. Your responsibilities include efficiently moving merchandise to and from the sales floor to support daily operations. You will also provide outstanding customer service and maintain safety standards throughout all warehouse activities.

• Provide outstanding service to each customer and donor.
• Safely and efficiently load and unload donated or purchased merchandise for customers.
• Safely and efficiently load and unload ReStore trucks as needed.
• Follow all safety procedures when moving merchandise to and from the sales floor.
• Communicate the donation acceptance policy clearly to customers; refer donors to alternative options for items we do not accept.
• Maintain working knowledge of ReStore products, services, and customer policies.
• Collaborate effectively with staff and volunteers as a supportive team member.
• Operate a forklift safely and responsibly when required (certification may be required).

• Ability to move and lift up to 50 lbs. unassisted.
• Ability to move and lift at least 75 lbs. with assistance.
• Ability to work outdoors in all climates.
• Ability to obtain forklift certification and operate a forklift regularly.
• Ability to climb steps to access forklift cab.
• Ability to stand, walk, and move for extended periods of time.

• Customers
• Volunteers
• Donors

• 40 hours/week, including weekends and periodic holidays.
• Rotating schedule:
  Sunday – Saturday, including some holidays and weekends.
• Additional day off scheduled by supervisor.
• Shifts may begin as early as 8:30 AM and end as late as 7:00 PM, depending on staffing needs.

• Requires minimal supervision.
• Reports to:
  
  Backroom Supervisor.

Habitat for Humanity of the Charlotte Region is an Equal Opportunity Employer and a drug‑free workplace. A pre‑employment drug screen and background check is required.

Habitat for Humanity of the Charlotte Region program funding often includes federal funding and this role may support federally funded activities. People qualifying as Section 3 residents per Section 3 of the HUD Act of 1968 (12 U.S.C. § 1701u) and its associated regulations (24 C.F.R. Part 75) are encouraged to apply. Information on Section 3 qualifications and certification material is available upon request.

• Entry level

• Full‑time

• Management and Manufacturing

• Non‑profit Organizations, Civic and Social Organizations, and Construction