Vehicle Inspector

Overview

ACV Auctions is a technology company transforming how dealers buy and sell cars online. We are building the most trusted and efficient digital marketplace with data solutions for sourcing, selling and managing used vehicles with transparency and comprehensive insights. We are disruptors of the industry and we want you to join us on our journey. Our network of brands includes ACV Auctions, ACV Transportation, Clear Car, MAX Digital and ACV Capital within Marketplace Products, as well as True
360 and Data Services.

ACV focuses on the Health, Physical, Financial, Social and Emotional Wellness of our Teammates and offers benefits to support this commitment.

• Actively and consistently support all efforts to simplify and enhance the customer experience.
• Partnering with a Territory Manager and a team of Inspectors, conduct inspections of vehicles at dealerships, auctions, and off-lease to detect damage, missing parts and mechanical problems.
• Prepare and submit a report of vehicle condition, repair/replacement cost estimates, and related documentation.
• Help sales team up-sell or cross-sell services and products.
• Interface regularly with dealers to develop and ensure client satisfaction and build strong relationships.
• Travel to and from dealerships and homes to inspect, and write condition reports, list vehicles to sell on the auction platform.
• Take multiple, overall, and damage photos, match them to a vehicle, and upload to the image server using the company issued smartphone.
• List inspected wholesale vehicles utilizing ACV Auctions platform for bidding and purchasing.
• Sign up independent dealerships as buyers to utilize ACV Auctions digital platform.
• Perform additional duties as assigned.

• 1 year of experience in the automobile field (body, paint and mechanical repair knowledge) with customer service background.
• Ability to read, write, speak and understand English.
• Ability to work outside in the elements for extended periods of time.
• Problem solving aptitude to meet challenges with resourcefulness and innovative approaches.
• Proven ability to work independently with minimal supervision while collaborating in a team environment.
• Excellent communicator with the ability to understand customer needs and expectations.
• Valid driver’s license and a legally registered and insured vehicle.
• Knowledge of system capabilities and relevant software packages and web-based applications.
• Ability to perform manual labor such as standing for extended periods, lifting up to or more than 25 lbs, bending, and squatting.
• Ability to drive a manual and automatic transmission.
• Vision abilities required to properly identify small defects around and underneath vehicles.

Start rate beginning at $18.50 per hour. This position is eligible for additional compensation pursuant to ACV’s incentive compensation plan. Final compensation will be determined based on experience, skillset, location, business needs, market demands, and other factors as permitted by law.

No immigration or work visa sponsorship will be provided for this position.

ACV is committed to being an equal opportunity employer. We welcome applicants regardless of sex, race, creed, color, religion, marital status, national origin, age, pregnancy, sexual orientation, gender, gender identity, gender expression, genetic information, disability, military status, or any other protected characteristic. Qualified applicants will be considered regardless of criminal histories in accordance with legal requirements. If you require a reasonable accommodation, please let us know.

For information on our collection and use of your personal information, please see our Privacy Notice.