Field Service Technician

Job Description

Our client, a market leader in Parking Technology solutions, is looking for a field service technician to install, troubleshoot, and respond to customer service calls for their new and existing parking systems in the Charlotte, NC region. You will be given a company vehicle and tools to travel to customer sites to fix mechanical, hardware, and software problems with their automated parking systems.

Having great customer service skills is imperative to this role as you will have work orders signed‑off on by their clients. You will be working on their legacy systems and their new automated parking system. Someone who is self‑motivated, hardworking, and self‑sufficient will exceed in this role.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances.

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• 3-5 years' experience in hardware break/fix troubleshooting and resolution
• 1-3 years’ experience in software and Hardware Installation and configuration
• Ability to read and utilize an electro‑meter
• 1-3 years' experience supporting systems in a networked environment
• Valid Driver's License