Maintenance Supervisor

Job Title

Maintenance Supervisor

$35 - $37 Hourly + Bonus Opportunities

Monday - Friday | 8 AM - 5 PM + On Call

Avenue5 Residential, Elan Prosperity Village, Charlotte, NC

Explore Elan Prosperity Village – Unlock your potential with Avenue5 Residential. Your ideas, your development, your experience. We take care of you so you can take care of our residents, properties and clients. Property management may be our business, but people are our passion. Empowering you to be the best.

• Physical wellness:
  Medical, dental, vision, and mental health coverage options.
• Financial wellness:
  Competitive pay plus basic life insurance and matching 401K contributions.
• Mental and emotional wellness:
  Generous time‑off plan includes 10 paid holidays, including a community service day and your birthday.
• Perks and more:
  Mentoring, professional development, discounts, tuition reimbursement, robust recognition program, and we’re just getting started.

We’re looking for a talented & experienced maintenance supervisor who will be responsible for the day‑to‑day maintenance operations and physical upkeep of the assigned property, and for ensuring that the property is compliant with Avenue5 policies and standards, in addition to all local, state and federal regulations. The maintenance supervisor is responsible for ensuring compliance with the company risk management program and has financial responsibilities for contributing towards and adhering to the property budget.

• Work with the maintenance team to ensure daily maintenance tasks, such as service requests and unit make‑ready standards, are met.
• Review and track progress of service requests and identify chronic maintenance issues.
• Respond to maintenance‑related issues in a timely manner as outlined in Avenue5 Policy and Practices while maintaining a professional demeanor.
• Perform repairs in electrical, plumbing, appliances, flooring, carpentry, HVAC, grounds maintenance as dictated by state guidelines.
• Perform general carpentry duties such as wallboard repair, counter top/cabinet replacement, finish carpentry, window/glass repair, door/lock repair, and ceramic tile repair.
• Perform proactive preventative maintenance including siding, painting, lighting, sprinkler, pool, golf‑cart, elevator and more.
• Ensure work order system accuracy by verifying all orders are completed timely to company standards and resident satisfaction.
• Daily inspection of property grounds, buildings, and common area amenities to maintain safety and cleanliness standards and to identify issues requiring maintenance, repair or replacement.
• Oversee and assist with management of property emergencies, such as snow, fires, and floods.
• Promptly communicate with the maintenance supervisor and property manager concerning all maintenance issues.
• Observe and promote safety and risk management in accordance with all applicable rules and regulations.
• Help monitor response times for emergency on‑call/after‑hours assignments and address issues as needed; participate in on‑call rotation as necessary.
• Promote customer satisfaction by maintaining the highest standards of cleanliness and curb appeal, and interact courteously with current and potential residents.
• Foster a positive, active and collaborative relationship with residents, other properties and associated agencies.
• Conduct pre‑move‑in and post‑move‑out apartment inspections and ensure timely completion of quality unit turns.
• Act as mentor to the maintenance team.
• Maintain a professional demeanor and appearance at all times, promoting this to the entire team.
• Administer the company risk management program.
• Complete special projects as assigned by the maintenance supervisor and/or property manager.
• Solicit suppliers and contractors when work is necessary and monitor their compliance with company policy.
• Work with the property manager to ensure compliance with company, ownership, state and federal policies and standards.
• Walk property weekly with property leadership to collaborate on challenges and operations.
• Ensure maintenance costs remain within the allotted property budget and provide…