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Senior IT Help Desk Technician - ITIL-Driven Pro

Job in Charlotte, Mecklenburg County, North Carolina, 28245, USA
Listing for: CGS Federal (Contact Government Services)
Full Time position
Listed on 2026-03-12
Job specializations:
  • IT/Tech
    IT Support, HelpDesk/Support, Technical Support
Salary/Wage Range or Industry Benchmark: 60000 USD Yearly USD 60000.00 YEAR
Job Description & How to Apply Below
Position: Senior IT Help Desk Technician - ITIL-Driven Support Pro
A federal support services company located in Charlotte, NC, is seeking a Senior Help Desk Technician. This role involves providing Level 1 & 2 support for end users, including senior management and attorneys. The ideal candidate will have experience with software/hardware installation, user account administration, and familiarity with Adobe Connect. The company offers comprehensive benefits, including health, dental, and a 401k plan.

Join us to be a part of government innovation with supportive growth opportunities.
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Position Requirements
10+ Years work experience
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