Sr. Deployment Strategist, AI Agents

Note
:
This position does not offer visa sponsorship. Applicants must be authorized to work in the United States now and in the future without sponsorship.

Note: This position is not a software engineering role and is intended for a project or implementation manager with a technical consulting–oriented background.

Location
:
This is an onsite role based at Eranova’s Charlotte, North Carolina office.

Salary Range
: $70,000 – $130,000 (final offer within this range will depend on experience and qualifications).

Eranova’s platform automates enterprise back-office operations through AI agents, unlocking value that traditional software couldn’t reach. Industry leaders leverage Eranova to drive manually constrained processes and reduce back-office overhead.

Eranova is seeking talented and eager team members interested in contributing to real-world applications of AI agents and excited to define the industry standard of how AI agents integrate into enterprise workflows.

https://(Use the "Apply for this Job" box below)..ai

• Develop executive-facing slide decks and reports
• Drive client workshops and status meetings
• Drive partner implementations and maintain on-time delivery across deployment timelines, including amid ambiguity and varying stakeholder responsiveness
• Serve as a liaison between client stakeholders and internal engineering teams
• Build client proposals following initial client scoping calls and target workflow walkthroughs
• Perform technical data analysis for partner deployments and internal Eranova operations
• Partner with Eranova engineers to understand client requirements and translate into technical system requirements
• Build system process architecture diagrams and present architecture overviews to clients and internal stakeholders
• Translate client feedback and requirements into actionable engineering objectives
• Manage projects and client engagements, presenting updates to clients and internal stakeholders
• Manage client success and triage/escalate inbound support requirements
• Support Eranova engineers by evaluating deployment outputs against client requirements
• Perform deep research and become a subject matter expert in enterprise applications of large language models, AI agents, and the broader generative AI landscape
• Produce thought leadership, case studies, and research to expand Eranova’s public brand

• Preferred 2-5 years of experience in a consulting or implementation specialist role
• Preferred background in consulting at a leading firm
• Advanced experience with Microsoft Power Point
• Advanced experience with Microsoft Word
• Full proficiency with Microsoft Outlook and Teams
• Served in a client-facing role
• Exhibit exceptional client communication and professionalism
• Proven operational excellence – even in environments of high-volume client requirements
• Ability to organize, manage, and deliver many concurrent requirements on time
• Proven ability to workshop through functional client requirements and translate these into system requirements
• Experience building executive-facing reports and documentation
• Experience building executive-facing PowerPoint presentations and Excel reports
• Operations background (Scrum/Agile, Lean Six Sigma; certifications welcomed)
• Interest in the Transportation & Logistics sector; ability to ramp from introductory to advanced understanding
• Understanding of the functional purpose of core business information systems (TMS, ERP, WMS)

• Proven advanced experience with Microsoft Excel & data analysis
• Proven experience in presenting analytical findings and project updates to clients and internal stakeholders
• Experience building system process architecture diagrams and presenting architecture overviews to clients and internal stakeholders
• Experience with Power BI and dashboarding tools
• Understanding of APIs
• Introductory to advanced understanding of databases and data structures
• Nice to have: experience in business analytics leveraging Python and SQL

• Reasoning models
• Structured outputs
• Function calling

[Executive reporting & writing] | Partner reporting | Advanced

[Microsoft PowerPoint] | Project management & reporting | Advanced

[Microsoft Excel] | Data analysis & reporting | Advanced

[Python / R] | Lightweight scripting & data analysis | Introductory

[SQL] | Data analysis / client systems & integration | Introductory