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Scrum Master

Job in Charlotte, Mecklenburg County, North Carolina, 28245, USA
Listing for: Insight Global
Full Time position
Listed on 2026-03-10
Job specializations:
  • IT/Tech
    IT Project Manager, Scrum Master
Salary/Wage Range or Industry Benchmark: 60000 - 80000 USD Yearly USD 60000.00 80000.00 YEAR
Job Description & How to Apply Below

Job Description

The Scrum Master will work within dedicated Agile squads to ensure that the squad has an environment, tools, practices, etc. that allow them to function effectively as a team to deliver value at the end of each sprint. The Scrum Master key missions will be to:

  • Help the squad to apply the Scrum framework
  • Plan deliverables and help teams to continuously improve
  • Resolve issues that hinder the teams’ work
Key duties and responsibilities

The SCRUM Master will be responsible for providing transparency into the Agile squads’ processes, progress and performance, as well as facilitation and organization of scrum ceremonies, communication within squads and with stakeholders, while safeguarding squads’ members psychological safety.

This role will take on the Scrum Master accountability while being supported by Agile coaching to support you in this critical endeavor (notably through the Agile Center of Excellence) with dedicated resources to animate necessary training and change management.

Your activities and tasks will be to:

  • Animate and facilitate
    • Facilitate and lead the whole Agile process for your dedicated squad
    • Organize and facilitate daily stand-up meetings, sprint planning meetings, sprint review meetings, and sprint retrospective meetings.
    • Anticipate and remove any impediments that may be hindering the progress of the squad
    • Work closely with Product and Solution Owners to ensure that the products’ backlog is efficiently maintained and prioritized
  • Coach and train
    • Coach squads’ members in their adoption of Agile practices, while encouraging members to continuously improve and strive for excellence
    • Ensure the right level of adoption of Agile principles and practices across dedicated squads (e.g., collective responsibility, autonomy, the right level of coordination of both Product and Solution Owners)
    • Coach other stakeholders on Scrum framework and Agile mindset
  • Share information
    • Contribute to the Scrum Master community to share knowledge and expertise

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances.

If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to  learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy:

Skills and Requirements Required experience & competencies
  • At least 3 years of experience as an Agile Scrum Master, with significant and proven experience facilitating the delivery of complex projects
  • Strong cross-functional background (as opposed to being an expert in one area) and have seen a variety of different business situations and challenges during their career
Hard skills
  • Hands-on individual with a doer mentality
  • Sound knowledge of (re) insurance business
  • Strong experience of business & IT agile ways of working
  • While no specific tech-oriented hard skill is necessary for the role, an understanding of technology and data landscape and how it can help the transformation is crucial
  • Proficiency with Azure Dev Ops, …
Soft skills
  • Result and problem-solving oriented
  • Energy, drive and desire to work in a “multi-projects” approach and a multi-cultural environment
  • Ability to create highly engaged and motivated teams through outstanding facilitation skills
  • Ability to influence senior stakeholders, credibility and confidence working at senior levels in the organization
  • Willing to take initiative
  • Interpersonal and communication (written and verbal) skills
  • Team spirit and wish to collaborate with various stakeholders within SCOR IT
  • Leadership and assertiveness
Required Education
  • Scrum Master / Agile Coaching / Certfied Scrum Master (CSM) / Professional Scrum Master (PSM) / SAFe certifications
  • Bachelor’s degree in a related field, such as computer science, information technology, computer engineering or another closely related discipline
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