Jira Consultant

We are seeking a highly skilled Jira Administrator to work on Learning & Enablement projects for our financial services client in Charlotte, NC or Addison, TX. The project work includes driving continuous learning, operational excellence, and enabling maturity across our organization. This role is responsible for designing and facilitating learning sessions, enabling teams on enterprise tooling (Jira Align, Jira, Confluence), and supporting CIO teams in adopting best-in-class delivery practices.

The ideal candidate blends expertise in agile frameworks, enterprise work management tools, and project management-with the creativity and communication skills needed to simplify the complex and engage diverse audiences.

Key Responsibilities:

• Design, lead, and facilitate engaging learning sessions, workshops, and recurring enablement forums for teams across the enterprise.
• Develop learning materials, playbooks, job aids, and interactive content supporting project delivery and Dev Ex tools & practices.
• Serve as a coach and facilitator for teams needing guidance tooling and processes.
• Provide hands‑on guidance to teams on Jira Align for strategic planning, road mapping, work alignment, and portfolio visibility.
• Assist with Jira board configuration, workflow optimization, and reporting to support efficient team operations.
• Support leaders and PMs in effectively using the tools to their advantage.

Required Qualifications:

• 3+ years facilitating learning sessions, training, or workshops for technical and nontechnical audiences.
• Hands‑on experience configuring and supporting Jira Align in an enterprise environment.
• Strong knowledge of Jira workflows, structures, and reporting.
• Demonstrated project management experience (Agile, Waterfall, or hybrid).
• Ability to create advanced Confluence pages utilizing macros, HTML/CSS, or custom templates.
• Excellent communication and storytelling skills, with the ability to translate complex topics into simple concepts.
• Proven ability to coach teams, build relationships, and work collaboratively across organizations.

Desired Qualifications

• Jira Align or Atlassian certifications.
• PMP, PMIACP, CSM, SAFe, or similar agile/project management credentials.
• Experience supporting enterprise transformation or large scale delivery environments.
• Background in technology, financial services, or large‑matrix organizations.