Sr Infrastructure Engineer

At Synechron, we believe in the power of digital to transform businesses for the better. Our global consulting firm combines creativity and innovative technology to deliver industry-leading digital solutions. Synechron’s progressive technologies and optimization strategies span end-to-end Artificial Intelligence, Consulting, Digital, Cloud & Dev Ops, Data, and Software Engineering, servicing an array of noteworthy financial services and technology firms. Through research and development initiatives in our Fin Labs we develop solutions for modernization, from Artificial Intelligence and Blockchain to Data Science models, Digital Underwriting, mobile‑first applications and more.

Over the last 20+ years, our company has been honored with multiple employer awards, recognizing our commitment to our talented teams. With top clients to boast about, Synechron has a global workforce of 16,400+, and has 60 offices in 20 countries within key global markets.

We are looking for a highly experienced Senior Infrastructure Engineer with over 8 years of domain expertise. The ideal candidate will possess very strong skills in XML Schema development, infrastructure support, and log analysis. Excellent communication skills for interacting with multiple integration teams, along with experience in change management, networking, and basic database concepts, are essential to succeed in this role.

Additional Information*

The base salary for this position will vary based on geography and other factors. In accordance with law, the base salary for this role if filled within Charlotte, NC is $100k - $105k/year & benefits (see below).

• Design, implement, and support enterprise infrastructure environments, ensuring high availability and performance.
• Develop, validate, and troubleshoot XML Schemas (XSD) for seamless data exchange and integration.
• Collaborate effectively with multiple integration teams, providing timely updates and ensuring smooth communication.
• Conduct log analysis and debugging to identify and resolve infrastructure‑related issues.
• Manage and document changes using Service Now, ensuring proper change management and compliance.
• Perform regular infrastructure health checks, monitoring system performance, and troubleshooting issues.
• Support networking messaging systems and data transmission protocols, ensuring secure and reliable data flow.
• Maintain a good understanding of databases and execute basic SQL queries for troubleshooting and support tasks.
• Contribute to infrastructure automation efforts and support deployment activities.
• Maintain detailed documentation of infrastructure configuration, processes, and troubleshooting procedures.

• Bachelor’s or Master’s degree in Computer Science, Information Technology, or related field.
• 8+ years of experience in infrastructure engineering, support, or related roles.
• Very strong experience in XML Schema (XSD) development, validation, and integration.
• Hands‑on experience with log analysis and debugging tools.
• Proven experience with Service Now change management and documentation.
• Good understanding of network messaging systems and data transmission protocols.
• Strong infrastructure support background, with problem‑solving skills.
• Basic SQL skills and understanding of relational database concepts.
• Excellent communication and interpersonal skills to coordinate with cross‑team stakeholders.
• Ability to work effectively under pressure and in a dynamic environment.

• Certifications in cloud platforms, networking, or XML technologies.
• Familiarity with automation, orchestration, and configuration management tools.
• Knowledge of enterprise integration patterns and middleware.

• A highly competitive compensation and benefits package.
• A multinational organization with 60 offices in 20 countries and the possibility to work abroad.
• 10 days of paid annual leave (plus sick leave and national holidays).
• Maternity & paternity leave plans.
• A comprehensive insurance plan including medical, dental, vision, life insurance, and long‑/short‑term disability (plans vary by region).
• Retirement savings plans.
• A higher education certification policy.
• Commuter…