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Technical Lead - Digital Transformation

Job in Charlotte, Mecklenburg County, North Carolina, 28245, USA
Listing for: Optomi
Full Time position
Listed on 2026-03-06
Job specializations:
  • IT/Tech
    AI Engineer, Cloud Computing
Salary/Wage Range or Industry Benchmark: 60000 - 80000 USD Yearly USD 60000.00 80000.00 YEAR
Job Description & How to Apply Below

Optomi in partnership with a client in the automotive services industry is seeking a highly driven and hands-on Technical Lead with deep expertise in delivering scalable, high-quality digital solutions across web and mobile channels. The individual will lead technical strategy and execution for initiatives focused on improving digital conversion, self-service, and hyper-personalization. This leader will drive architecture, guide engineering teams, and coordinate delivery across internal teams, vendors, and system integrators (SIs).

The role also includes exposure to AI development and operational tools supporting chatbot platforms, LLM workflows, model evaluation, observability, and AI platform governance.

Open to candidates from Charlotte, NC or Dearborn, MI or Tampa, FL - MUST BE US Citizen OR Green Card Holder

Responsibilities of the Right Candidate:
  • Lead architecture, design, and delivery of digital initiatives.
  • Own end-to-end technical delivery, including solution design and production readiness.
  • Build reusable components following engineering best practices.
  • Ensure performance, scalability, and security standards.
  • Lead cross-functional teams and manage vendor/SI delivery.
  • Drive personalization strategies using Adobe Target, CDP, and decision engines.
  • Develop APIs, backend services, and serverless architectures in AWS.
  • Implement observability, monitoring, alerting, and reliability practices.
  • Troubleshoot complex multi-tier issues.
  • Apply AI development tools (prompt orchestration, vector databases, RAG pipelines).
Experience of the Right Candidate:
  • 10+ years software engineering; 3–5+ years technical leadership.
  • Expertise in Node.js, REST/Graph

    QL APIs.
  • Experience with Adobe AEM, Analytics, Target.
  • AWS serverless experience (Lambda, API Gateway, IAM).
  • Experience with SQL/No

    SQL databases.
  • Experience integrating Salesforce, Guidewire
  • Hands‑on exposure to AI development tools (vector DBs, LLM orchestration APIs, RAG).
  • Familiarity with AI Ops tools (prompt monitoring, telemetry, model evaluation).
  • Experience with CDP, personalization engines, AI chatbots/LLM.
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