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IT Service Desk Analyst - Onsite Support & Troubleshooter
Job in
Charlotte, Mecklenburg County, North Carolina, 28245, USA
Listed on 2026-03-05
Listing for:
CrossCountry Mortgage, LLC
Full Time
position Listed on 2026-03-05
Job specializations:
-
IT/Tech
IT Support, Technical Support, HelpDesk/Support
Job Description & How to Apply Below
A leading mortgage lending firm in Charlotte, NC seeks an IT Service Desk Analyst I to provide technical support for various devices. Responsibilities include troubleshooting hardware, VPN, and VoIP issues, along with maintaining support ticketing systems. The ideal candidate will hold an associate degree in computer science or have equivalent experience, possess relevant certifications, and demonstrate effective communication skills. A robust benefits package is offered.
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