ChatBot Business Analyst

Location:
Onsite 3 days a wk;
Hybrid – Office location is Charlotte NC

Required Pay Scale: $45-50hr W2

*** Due to client requirements this role is only open to USC or GC candidates***

• The individual is responsible for translating the requirements submitted by users into the architecture for that solution and describing it through the set of architecture and design documents.
• Influence stakeholder strategy and understand their needs to help envision and create a solution to solve a problem.
• Establish and build relationships with business and technology leaders across multiple organizations
• Gather and catalog functional, nonfunctional, and technical requirements for stakeholder requests.
• Act as the subject matter expert within the business/technical domain to support scope and requirement decisions
• Determine the impact of modifications and enhancements to applications across a business/technical domain; assist with identifying integration points and the end-to-end solution design.
• Ensure changes to the application are compliant with bank standards and policies.
• Assist users and development teams in application testing and troubleshooting and may help with test planning and configuring test solutions to validate functional and system needs.
• Lead continuous improvement efforts to create, analyze, and improve processes and solutions.
• Excellent communication skills (Ability to explain complex concepts using visual aid such as diagrams, charts, tableau, PowerPoint etc.)
• Experience creating solution documents and detailed functional specifications for business systems using a variety of logic modeling techniques such as: pseudo-code/structured English, decision tables, decision trees, activity diagrams, etc.
• Experience interpreting dashboards such as Tableau to drive data driven decisions to further roadmap.
• Passionate about learning solving complex problems
• Analytical Systems Thinking
• Systems Analysis Technical Design
• Creation and updates of system specifications
• Agile Epics Story definitions
• Familiar with SAFe methodology
• Experience identifying, documenting, and assisting in the planning of various test phases within the development cycle
• Experience working with cross-functional technical and non-technical teams
• Meeting facilitation and discussion moderation skills.
• Technical background (Computer Science/Engineering Degree, Programming background)
• Understanding of NLP/NLU concepts.
• Familiar with ADA design and guidelines.
• Experience with a variety of analysis tools and techniques such as:
  Context Diagrams, Functional
• Decomposition, Interface Analysis, Sequence Diagrams, Use Cases, User Stories, TAM Block Diagrams.
• Ability to understand and create logical domain/data models such as business entity diagrams using tools such as class diagrams or E-R diagrams.
• Ability to understand, model and document business processes using techniques such as: process flows, activity diagrams, BPMN, etc.
• Experience documenting the functional aspects of web services including: inputs, outputs, logic, and validation logic.
• Experience with data mapping and data transformation rules involving both database fields as well as XML data.
• Strong organizational, interpersonal, and communication skills.
• Expert at creating accepting criteria to enable developers to work off of documentation.

Experience Matters. Let your experience be driven by our experience. For more than 40years, Matlen Silver has delivered solutions for complex talent and technology needs to Fortune 500 companies and industry leaders. Led by hard work, honesty, and a trusted team of experts, we can say that Matlen Silver technology has created a solutions experience and legacy of success that is the difference in the way the world works.

Matlen Silver is an Equal Opportunity Employer and considers all applicants for all positions without regard to race, color, religion, gender, national origin, age, sexual orientation, veteran status, the presence of a non-job-related medical condition or disability, or any other legally protected status.

If you are a person with a disability needing assistance with the application orat any point in the hiring process, please contact us at email and/or phone at  //