Technical Business Analyst

Overview

Technical Business Analyst – Financial Services.

Location:

Charlotte, NC.

Employment Type:

Contract.
Department:
Technology / Business Transformation.
Industry: Financial Services (Banking, Payments, Lending, Wealth, Capital Markets).

The Technical Business Analyst works closely with stakeholders and technical teams to analyze system workflows, define requirements, and design scalable solutions. This role evaluates current‑state processes, gathers and refines technical requirements, and partners with engineering teams to support system enhancements and workflow optimization. Primary responsibilities include identifying system and process gaps, analyzing root causes, translating business needs into clear functional and technical specifications, and validating solutions through testing and user feedback.

The analyst documents technical processes, manages requirements traceability, supports deployment activities, and ensures smooth adoption through training and knowledge transfer. The role also translates complex technical concepts for business partners, proposes future‑state system improvements, and coordinates with cross‑functional teams to deliver changes on time while maintaining clear communication regarding timelines, risks, and deliverables.

• Gather, document, and translate business needs into detailed functional and technical specifications.
• Analyze complex systems, data flows, and integrations to ensure requirements align with technical capabilities and financial regulatory obligations.
• Support backlog refinement, sprint planning, and Agile delivery activities.
• Partner closely with financial product, operations, compliance, and risk teams to capture domain‑accurate requirements.
• Communicate complex technical and data concepts in a clear, business‑friendly manner.

• Bachelor's degree in Information Systems, Computer Science, Finance, or related field.
• 3+ years of experience as a Technical Business Analyst or Systems Analyst in financial services.
• Strong understanding of banking, payments, lending, or financial operations workflows.
• Proficiency in Agile tools (Jira, Confluence).
• Excellent communication, analytical thinking, and documentation skills.

• Experience with cloud platforms (AWS, Azure, or GCP).
• Exposure to regulatory environments (KYC/AML, SOX, PCI, etc.).
• Familiarity with data warehousing concepts or BI tools (Power BI/Tableau).

• Ability to operate at the intersection of business and technology, ensuring financial products and systems function effectively.
• Strong problem‑solving mindset with a track record of optimizing processes and improving system performance.
• Comfort working in a fast‑paced, highly regulated financial environment.

Business analysis, Agile, User stories, Requirements gathering, Jira.

Contract position based out of Charlotte, NC.

Pay range: $56.00 - $60.00/hr eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include:
Medical, dental & vision;
Critical illness, accident, and hospital; 401(k) retirement plan;
Life insurance;
Short and long‑term disability;
Health spending account (HSA);
Transportation benefits;
Employee assistance program;
Time off/leave (PTO, vacation or sick leave).

Hybrid position in Charlotte, NC.

Position anticipated to close on Mar 12, 2026.

The company is an equal‑opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information, or any characteristic protected by law.