Manager, Infrastructure & Cybersecurity

Our client, a global leader in child mobility, is seeking an experienced Manager, Infrastructure & Cybersecurity to join their team.

This role is responsible for the end-to-end leadership, operation, and security of the company's infrastructure and end-user services. The position leads a small, geographically distributed infrastructure and cybersecurity team and oversees outsourced service providers to ensure reliable, secure, and cost-effective technology operations across all regions.

This role operates in a lean, hands-on model and requires active technical involvement and direct execution when needed. It is accountable for cloud operations, networks, end-user computing, cybersecurity, vendor performance, and operational resilience, while partnering closely with application, data, and business leaders.

This position is a hybrid opportunity located in Fort Mill, South Carolina.

• Own and operate the global IT infrastructure environment, with the majority of compute and services hosted in Microsoft Azure across multiple regions.
• Lead infrastructure modernization and decommissioning efforts, including the retirement of legacy platforms and reduction of technical debt.
• Own global network, connectivity, and collaboration platforms, ensuring reliable and secure access for all sites and remote users.
• Own the global Microsoft 365 platform (Exchange Online, SharePoint Online, Teams, One Drive, Intune, Entra ), including configuration, security posture, compliance controls, lifecycle governance, and end-user collaboration standards.
• Accountable for cybersecurity, including identity and access management, endpoint protection, network security, vulnerability management, and incident response.
• Manage and develop a small, globally distributed infrastructure and security team, setting clear priorities and operating rhythms.
• Ensure stable, secure, and scalable infrastructure in support of enterprise platforms such as Dynamics 365, data and analytics solutions, and global integrations.
• Own disaster recovery, backup, and business continuity capabilities, including regular testing and validation.
• Manage infrastructure and security vendors, contracts, and operating costs, ensuring service quality and financial discipline.
• Serve as the senior escalation point for infrastructure and security incidents and lead hands‑on technical troubleshooting when required.

• Strong hands‑on technical depth across cloud infrastructure, networking, Microsoft 365, end‑user computing, and security.
• Proven ability to operate effectively in a lean, global environment with limited internal resources.
• Clear and confident communicator able to work across regions, cultures, and time zones.
• Strong problem‑solving and decision‑making skills with a pragmatic, execution‑focused mindset.
• Comfortable owning risk and accountability for operational and security outcomes.
• Strong vendor management and negotiation capabilities.
• Ability to balance strategic planning with direct execution.

• 8–12+ years of progressive experience in IT infrastructure, operations, and security roles.
• Hands‑on experience operating global infrastructure environments built on Microsoft Azure and Microsoft 365.
• Demonstrated experience leading infrastructure and cybersecurity functions in a lean organization.
• Experience managing outsourced service providers and global vendors.
• Background supporting enterprise platforms such as ERP, collaboration, and data platforms.