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AI-Driven Optimization Analyst
Job in
Charlotte, Mecklenburg County, North Carolina, 28245, USA
Listed on 2026-02-19
Listing for:
Palmetto Solar, LLC
Full Time
position Listed on 2026-02-19
Job specializations:
-
IT/Tech
Data Analyst, AI Engineer
Job Description & How to Apply Below
A leading clean tech company in Charlotte, NC seeks an AI Support Optimization Analyst to enhance the performance of AI support agents across various channels. The ideal candidate will have 3–6 years of experience in customer experience or support operations. Responsibilities include monitoring AI performance, optimizing workflows, and collaborating with cross-functional teams.
This role offers a chance to shape the future of digital support, contributing significantly to customer satisfaction and operational efficiency.
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