Lead QA Engineer; Web Services - API Testing

Position: Lead QA Engineer (Web Services - API Testing)
Job Title:

Lead QA Engineer (Web services - API Testing)

Position Summary:

Seeking a Lead QA Engineer with strong financial services experience and a proven ability to test complex, enterprise-scale systems. This role supports the Merchant Services domain and requires a hands-on engineer who can perform both manual and automated testing across web services, APIs, and UI components.

Key Responsibilities:

+ Conduct end-to-end testing across applications, APIs, and backend services to ensure business, functional, and technical requirements are met throughout the SDLC.

+ Execute manual and automated test scripts based on defined test strategies and plans.

+ Perform web services/API testing using any industry tool (Parasoft, Green Hat, Smart Ware experience is a plus but not required).

+ Validate REST APIs, data flows, and integrations with backend systems.

+ Participate in production certification, executing automated and manual scripts to validate production health and identify post-release defects.

+ Collaborate closely with development, product, and oƯshore QA teams to clarify requirements, identify defects, and ensure quality standards.

+ Analyze logs (Splunk) and defect trends to proactively identify risks and issues.

+ Contribute to Agile ceremonies and ensure testing activities align with sprint goals.

+ Write high-quality test scripts, maintain automation suites, and ensure CI/CD integration where applicable.

Testing Breakdown

+ 70% Automation (Java/Selenium/JS; in-house Selenium-based framework)

+ 30% Manual (web services, functional, regression, production certification)

Qualifications &

Required Skills:

+ 5+ years of QA experience, including both manual and automation testing.

+ Strong experience testing REST APIs and web services.

+ Hands-on experience with Java, Selenium, and JavaScript for automation.

+ Strong understanding of STLC, testing methodologies, and Agile practices.

+ Ability to write and execute high-quality test cases and automation scripts.

+

Experience with cross-browser and cross-device UI validation.

+ Excellent verbal and written communication skills-must vocal, and collaborative as a lead onshore tester.

+ Ability to work with onshore teams and drive clarity in requirements and defects.

+

Experience with Splunk or similar log/monitoring tools.

 Experience with defect management tools (JIRA, ALM, etc.). 

+ Self-starter with strong analytical and problem-solving skills.

+ Bachelor's degree in Computer Science or related field (strongly preferred).

+ Strong SQL skills for backend validation.  Experience in financial services or payments/merchant services.

+ Familiarity with Parasoft, Green Hat, Smart Ware, or similar web services testing tools.

+ Manual testing + strong Web Services/API testing

+ Automation experience (Java/Selenium/JavaScript)

+ Strong communication, assertiveness, and ability to think independently

+ Agile experience + Computer Science degree strongly preferred

+

Experience with Splunk or defect management tools

About this position:

+

Location:

Charlotte, NC - 3 days in oƯice - 2 days remote

+ 12+ month contract - possibility of extension

Job Type & Location

This is a Contract position based out of Charlotte, NC.

Pay and Benefits

The pay range for this position is $43.00 - $53.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

- Medical, dental & vision - Critical Illness, Accident, and Hospital - 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available - Life Insurance (Voluntary Life & AD&D for the employee and dependents) - Short and long-term disability - Health Spending Account (HSA) - Transportation benefits - Employee Assistance Program - Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a hybrid position in Charlotte,NC.

Final date to receive applications

This position is anticipated to close on Feb 9, 2026.

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