Senior Sales Excellence Analyst - PFT North America

Ingersoll Rand is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances.

Job Title: Senior Sales Excellence Analyst - PFT North America

Location: Remote - US

Imagine a company with technology leadership of over 160 years, yet it operates with the energy of a startup. Ingersoll Rand has dedicated itself to Making Life Better for its employees, customers, shareholders, and planets. We produce innovative and mission‑critical flow creation and life science technologies – from compressors to precision handling of liquids, gasses, and powers – to increase industrial productivity, efficiency, and sustainability.

Supported by over 80+ brands, our products are used in various end‑markets including life sciences, food and beverage, clean energy, industrial manufacturing, infrastructure, and more. Across the globe, we’re driving growth with an entrepreneurial spirit and ownership mindset. Learn more at  and join us to own your future.

We are seeking a passionate and experienced Senior Sales Excellence Analyst to join our Digital Sales & Services Technology team. This is your chance to play a pivotal role in the management, optimization, and user adoption of our  platform, directly supporting our commercial teams across the diverse markets for our PFT North America segment. Leveraging your extensive Salesforce knowledge, you will drive user maturity, deliver trainings, enhance data quality, and ensure our CRM system effectively supports sales processes and strategic objectives, ultimately contributing to our commitment to continuous innovation and customer excellence for our PFT North America segment.

• Drive CRM () platform improvements and support enhancement projects specifically for the Precision Technologies business.
• Create, maintain, and adapt standard dashboards and reports within  to meet regional needs; support business units by providing insightful data analysis and performance metrics.
• Develop and deliver training programs (in relevant languages) for commercial teams on  functionalities and associated sales processes, ensuring compliance and best practice adoption.
• Maintain  system effectiveness for users by managing day‑to‑day maintenance activities, troubleshooting, and resolving user‑related issues in a timely manner.
• Translate business needs from stakeholders into clear technical requirements for  enhancements and developments, liaising with central IT or development teams as needed.
• Support data quality initiatives within  for the PFT North America business, assisting with data cleansing, import, and management processes.

• Bachelor’s degree in Business Administration, Information Technology, Economics, or a related field.
• 2+ years of hands‑on experience within a  environment, including system administration, generating reports, creating dashboards, and providing user support and insights.
• Proven experience in developing and delivering coaching and training sessions on  to diverse user groups.
• Strong understanding of core sales processes (e.g., lead management, opportunity management, forecasting) and Salesforce best practices.

• Excellent problem‑solving skills with a solutions‑driven approach and strong analytical thinking.
• Ability to influence and collaborate effectively across multi‑disciplinary teams and business units to achieve objectives.
• Strong communication (verbal and written) and coaching abilities; capable of explaining technical concepts to non‑technical users.
• Good attention to detail with the ability to think logically across complex scenarios and data sets.
• Well‑organized with demonstrated ability to manage multiple tasks and small projects effectively.
• High desire to learn and grow, showing…