ERP Analyst

Position: ERP Analyst (68058)
# ERP Analyst (68058)
North Carolina - Charlotte, NC 28202## Description Promera is a leading provider of critical environment management solutions for mission critical environments, including data centers, clean rooms, and life sciences facilities. For over 45 years, we’ve helped protect the performance and reliability of some of the world’s most demanding spaces. Our clients include top general contractors, hyperscale cloud providers, colocation facilities, and enterprises that rely on safe, compliant, and expertly maintained environments.

Promera is ISO 9001:2015 and ISO 14001 certified, demonstrating our commitment to service excellence and operational efficiency. The ERP Business Analyst will have strong Acumatica or other ERP systems expertise to support, optimize, and enhance our ERP environment. This role serves as a key liaison between business stakeholders and technical teams, ensuring that Acumatica effectively supports organizational goals across finance, HR, management, and other functional areas.

The ideal candidate is analytical, detail-oriented, and collaborative, with the ability to translate business needs into functional system solutions while providing ongoing support and improvements.
** What You’ll Work On
*** Collaborate with business stakeholders to understand operational needs and document functional requirements for Acumatica, and maintain compliance with data governance standards.
* Translate business requirements into clear functional specifications for system configuration and enhancements.
* Analyze existing business processes to identify inefficiencies and opportunities for improvement.
* Ensure ERP workflows align with organizational goals and best practices.
* Configure and customize Acumatica to meet business requirements.
* Manage Acumatica workflows, data view customizations, dashboards, and reporting.
* Support new user setup, security roles, and access management.
* Develop and execute test plans to validate system functionality.
* Ensure system changes meet business needs and operate correctly before deployment.
* Provide training to end users to promote effective system adoption.
* Deliver ongoing support and troubleshooting for Acumatica users.
* Design, customize, and maintain dashboards and reports to support business decision-making.
* Ensure data accuracy, consistency, usability, reliability and relevance for stakeholders.
* Participate in special projects related to ERP enhancements and integrations.
* Develop processes for regular data audits and cleansing.
* Implement and monitor data validation rules and workflows to prevent errors.
* Perform additional tasks and system-related requests as assigned by the Director of IT.
** Qualifications
* ** Bachelor’s degree in Information Systems, Business Administration, Computer Science, Finance, or related field required.
* 3+ years of solid experience working in ERP systems and how they integrate across business functions.
* Strong knowledge of Acumatica ERP, including core modules and system configuration.
* Excellent analytical and problem-solving abilities.
* Ability to assess business processes and recommend effective system-based solutions.
* Strong written and verbal communication skills.
* Ability to work effectively with both technical teams and business users.
* Experience managing or supporting projects, including planning, prioritization, and resource coordination.
* Ability to handle multiple requests and deadlines in a dynamic environment.
* Prior experience in ERP implementation or optimization projects.
* Experience supporting finance, HR, or management system workflows.
* Familiarity with reporting tools and dashboard design best practices.
** Benefits
* ** Competitive pay, based on experience and location.
* Growth Sharing Incentive Plan eligible – our company-wide long-term incentive plan
* Paid on-the-job training, and continued learning, including certifications
* Paid Time Off
* Medical, Dental, Vision plans
* Life, Disability and other Voluntary coverage
* 401k + matching
* Employee Assistance Program
* Promotion opportunities

We are an Equal Opportunity Employer and value diversity in our workplace. All qualified…