Project Manager, Systems Analyst, IT Project Manager

Senior Consultant @ World Wide Technology | Business Analytics

World Wide Technology (WWT) is a leading technology services and solutions provider. WWT is dedicated to delivering innovative technology solutions to clients and is recognized globally as a Great Place to Work.

Position Summary

We are seeking a Project Manager who will design, implement, and maintain Jira workflows, configurations, and process automations to support Agile and project delivery teams.

Key Responsibilities

• Create, configure, and maintain custom Jira workflows, screens, fields, and permissions.
• Analyze and optimize existing workflows for efficiency, scalability, and business alignment.
• Build and manage automation rules to streamline repetitive tasks.
• Configure Jira projects, boards, dashboards, and filters.
• Manage user roles, groups, and permissions for compliant access.
• Ensure Jira aligns with Agile/SAFe practices and support integrations with Confluence, Bitbucket, Git Hub, Jenkins, and other tools.
• Develop and maintain clear flow charts, diagrams, and process maps.
• Document Jira governance standards, best practices, and training materials.
• Translate business requirements into Jira configurations.
• Provide Jira expertise, support, and training to end-users.
• Collaborate with IT and business leaders to ensure Jira evolves with organizational goals.

Qualifications

• Proven experience as a Jira Administrator/Specialist (3+ years).
• Strong knowledge of Jira workflows, schemes, automation, and reporting.
• Proficiency in creating process flow diagrams.
• Familiarity with Agile methodologies (Scrum, Kanban, SAFe).
• Experience integrating Jira with other systems and managing plugins.
• Excellent problem-solving, analytical, and communication skills.
• Atlassian Jira Administration Certification is a plus.

Core Competencies

• Jira Workflow Optimization
• Agile Project Management Support
• Process Mapping & Flow Charting
• System Integration & Automation
• Stakeholder Communication & Training
• Governance & Best Practices

Employment type: Contract

Job function: Information Technology

Industries: IT Services and Consulting, Banking

Location: Charlotte, NC (Hybrid)

Duration: 4 Months

Hourly Rate: $70.00 – $75.00