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IT Support IT Business Analyst

Lead LogicMonitor & ITSM Observability

Job in Charlotte, Mecklenburg County, North Carolina, 28245, USA
Listing for: SMBC Group
Full Time position
Listed on 2026-02-01
Job specializations:
  • IT/Tech
    IT Support, IT Business Analyst
Salary/Wage Range or Industry Benchmark: 150000 - 200000 USD Yearly USD 150000.00 200000.00 YEAR
Job Description & How to Apply Below
A leading financial services company is seeking a Monitoring Lead to enhance enterprise observability and ITSM practices. This role involves optimizing Logic Monitor configurations and Service Now integration, improving alert correlation, and driving analytics for capacity forecasting. Candidates should possess a Bachelor’s degree in Computer Science and 5+ years of relevant experience, particularly in logic monitoring and Service Now administration.

The company offers a hybrid work model allowing flexibility.
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