More jobs:
Global Social Support Leader; Crisis & Trust
Job in
Charlotte, Mecklenburg County, North Carolina, 28245, USA
Listed on 2026-01-26
Listing for:
Coinbase
Full Time
position Listed on 2026-01-26
Job specializations:
-
IT/Tech
Crypto & DeFi, FinTech
Job Description & How to Apply Below
A leading cryptocurrency platform is seeking a Head of Social Support to build and lead teams for customer engagement across social channels. The role demands a proven track record in high-volume environments, shaping narratives in crises, and presenting insights to executive leadership. Ideal candidates will have extensive experience in tech or fintech, and a deep understanding of customer trust dynamics in the crypto industry.
This role operates in a fast-paced, demanding culture requiring proactive problem-solving skills.
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