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IT Project Manager IT Support Systems Administrator

Global End User Support Director — Lead Transformation

Job in Charlotte, Mecklenburg County, North Carolina, 28245, USA
Listing for: Gravity IT Resources
Full Time position
Listed on 2026-01-25
Job specializations:
  • IT/Tech
    IT Project Manager, IT Support, Systems Administrator
Job Description & How to Apply Below
A leading technology solutions firm in Charlotte, NC, is seeking a Director of Global End User Support to lead the transformation of their support function into a high-performing global team. This leadership role, focusing on technical credibility, involves owning major incident management and coaching a team of 17. Ideal candidates will have a strong background in desktop support and proven experience in growing support teams within a global environment.

This position requires onsite presence, 5 days a week.
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