IT M365 Collaboration Manager

Salary Range: $119,528 - $179,292

This is an exempt position. Pay rates are based on education, skill, experience level and internal equity.

The Application Development Manager/IT M365 Collaboration Manager is responsible for managing development team(s) that have specific responsibility for building or configuring, maintaining or enhancing, and eventually decommissioning applications through their life cycle. This role reports directly to the IT Director of Application Development and provides application development and support activities with a strong emphasis on enabling collaboration, productivity, and workflow automation through SharePoint Online, Microsoft Teams, and the broader Microsoft 365 ecosystem.

• Oversee the work of a team responsible for designing, building, testing, deploying, maintaining, and supporting applications
• Work to establish functional application requirements and review solutions to ensure organizational needs are met
• Select and oversee implementation of one or more application development methodologies
• Develop short- and long-term product roadmaps to ensure continuous improvement of applications
• Administer established policies and procedures
• Assist with departmental budgeting, strategic planning and procedural change

• Provide management and leadership for specific and/or multiple areas in business support, business planning, systems analysis, programming/development, and operations/infrastructure
• Lead the strategy, governance, and technical direction for SharePoint Online, Microsoft Teams, One Drive, Power Platform integrations, and core M365 services, ensuring secure, scalable, and user‑centric solutions.
• Define and enhance methodologies and practices for the application life cycle management in line with best practice and practical experience of continuous improvement
• Plan, design, coordinate, and direct IT‑related activities that support County business objectives, with a focus on leveraging M365 capabilities to modernize collaboration, streamline processes, and improve cross‑departmental productivity.
• Drive business support and planning across assigned IT domains, focusing on maximizing the value of M365, optimizing technology spend, and improving user adoption and satisfaction.
• Provide administrative direction and support for daily operations, strategic planning, project coordination, and supervisory responsibilities for staff—including technical leadership for SharePoint, Teams, and M365 solution developers/administrators.
• Build strong relationships with business leaders to identify opportunities where SharePoint, Teams, and M365 tools can automate workflows, enhance communication, improve document management, and unlock new sources of business value.
• Ensure application and M365 development practices (including those performed by third‑party vendors) comply with corporate social responsibility, security and compliance policies, information governance, and relevant legislation.
• Manage and develop personnel, ensuring the team has the necessary skills in SharePoint Framework (SPFx), Power Automate, Teams App Development, M365 administration, and other emerging technologies. Lead efforts to close skill gaps and recruit talent aligned to future platform needs.
• Oversee application and M365 lifecycle management reporting, including usage metrics, adoption dashboards, governance compliance, and performance benchmarks.
• Provide cost‑effective management of major vendors and service providers specializing in M365, collaboration platforms, and application development.
• Conduct regular stakeholder satisfaction evaluations for applications and M365 services, analyzing results and implementing action plans to continuously improve end‑user experience.
• Collaborate closely with enterprise architecture to maintain and evolve standards for modern workplace tools, platform governance, and secure digital collaboration.
• Manage operational budgets and expenditures for application development and M365 platforms.
• Work and contribute as a member of a team‑oriented, highly collaborative environment.

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