Workday Security Admin

Overview

Date Opened:
Thursday, January 15, 2026 12:00 AM
Close Date:
Sunday, January 25, 2026 12:00 AM
Department:
Innovation and Technology Department
Salary: $91,736.00 - $ Commensurate with Experience

Welcome to the City of Charlotte
Charlotte is America’s Queen City, opening her arms to a diverse and inclusive community of residents, businesses and visitors alike. Here you will find a safe, family-oriented city where people work together to help everyone thrive. The mission of the City of Charlotte is to deliver quality public services and promote the safety, health, and quality of life for all residents.

• Attracting and retaining a skilled and diverse workforce
• Valuing teamwork, openness, accountability, productivity, and employee development
• Providing all customers with courteous, responsive, accessible, and seamless quality services
• Taking initiative to identify, analyze, and solve problems
• Collaborating with stakeholders to make informed decisions

SUMMARY

Acts as a liaison between the business/end users and IT systems development teams for business needs requiring IT based solutions.

Workday and Security Administrator The Workday and Application Security Administrator is responsible for managing security across the Workday ecosystem, including a diverse portfolio of third party HR, Financial, Procurement, and Budget applications. This role ensures secure, compliant access by configuring roles, security groups, and permissions, and by maintaining domain and business-process security policies. Key responsibilities include user access management, security audits, issue resolution, and integration support.

The administrator also documents security processes and stays current with system updates and best practices to maintain a strong security posture, identify cross-functional impacts, and mitigate risk to the City’s applications under their purview.

Access Management

Essential Duties & Responsibilities

• Manages Workday user-based and role-based security policies and permissions to ensure appropriate access based on job responsibilities and tenant access
• Configures and manages domain and business process security policies and workflows, ensuring alignment with organizational processes
• Supports the setup of integration security for ISSGs (Integration System Security Groups) and ISUs (Integration System Users) to ensure Integrations run without dependency on named users for sustainability
• Applies critical thought and deep knowledge of Workday security architecture, including domain and business process security, to all responsibilities
• Understands and applies compliance standards and audit requirements related to system access and data security
• Troubleshoot access issues and resolve security-related incidents promptly, with a keen eye for downstream and/or cross-functional impacts
• Understands event-driven role updates and workflow-based security implementations
• Analyzes and interprets security requirements and translates them into system configurations
• Applies consistent attention to detail for accurate role assignments and audit documentation
• Effectively collaborates across teams to support internal and external stakeholders within I&T and across HR, Finance, Procurement, and Budget, aligning security with business processes
• Conducts regular tenant management activities, including maintenance windows, tenant refresh planning and execution, data scrambling, authentication and proxy policy management, and other activities in support of secure deployments and change control procedures across the ecosystem

Application Support, Maintenance, And Enhancement

• Troubleshoots and resolves security-related issues for users in a timely manner
• Documents security incidents, resolutions, and lessons learned to improve future processes and response strategies
• Assists functional teams in implementing organizational enhancements while ensuring Workday security configurations remain accurate and compliant
• Applies deep understanding of Workday system architecture and how security configurations interact with organizational changes
• Thoroughly documents standards and applies familiarity with incident response protocols
• Applies keen troubleshooting and diagnostic skills for resolving access and configuration issues
• Effectively communicates with end users to educate on security features and best practices
• Analyzes and documents incidents for continuous improvement
• Effectively prioritizes incoming requests across multiple platforms to manage updates, track issues, and maintain compliance
• Coordinates and validates system updates while maintaining security integrity
• Conducts routine security audits across all applications in the portfolio to ensure compliance, assess risks, and identify opportunities for continuous improvement
• Regularly documents and maintains documentation related to processes, maintains audit trails, and ensures ongoing compliance

Customer Service & Stakeholder Engagement

• Facilitates regular Security Liaison Meetings, provides regular training on…