Implementation Analyst - Client Technical Onboarding

Overview

Join our dynamic team as an Analyst
- Client Technical Onboarding (ACTO), where your passion for delivering exceptional client experiences will be nurtured and developed. We are seeking a highly motivated and creative problem solver who is eager to learn and grow within our organization.

• Assist in project support across key pillars like creation of Technical SOWs (Scopes of Work), technical product configuration, file validation and testing, and implementing treasury products.
• Handle your own queue of projects.
• Ensure adherence to project methodology and protocols to minimize risk.
• Work with international teams to establish implementation details.
• Enhance project support processes and optimize efficiencies.
• Explore creative and innovative ways to enhance project support processes and optimize efficiencies.
• Utilize creative problem-solving and solid decision-making abilities to deliver business-driven results.
• Learn more about payments products and develop soft skills.

• Skills in digital innovation, adoption, and literacy (API, Transmission, Coding, etc.)
• Strong personal and team organizational skills to meet deadlines in a fast-paced environment, with emphasis on time management and attention to detail.
• Proactive and intrinsically motivated.
• Flexible in a dynamic work environment
• Excellent written and verbal communication, adaptable to different audiences.

• Demonstrated experience managing projects, including planning, execution, and delivery of project objectives.
• Familiarity with key internal systems such as COBRA, Deal Manager, and Navigator, including their functionalities and how they support business processes.

Final Job Grade and title will be determined at time of offer and may differ from this posting.

Please note this role is not eligible for employer immigration sponsorship