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Technical Support IT Support

Customer Success Network Engineer – 2nd Line Support

Job in Charlotte, Mecklenburg County, North Carolina, 28245, USA
Listing for: Belden
Full Time position
Listed on 2026-01-25
Job specializations:
  • IT/Tech
    Technical Support, IT Support
Salary/Wage Range or Industry Benchmark: 80000 - 100000 USD Yearly USD 80000.00 100000.00 YEAR
Job Description & How to Apply Below
A leading connectivity solutions provider in Charlotte, NC is looking for a Customer Success Technical Support Engineer. This role focuses on providing level 2 technical support for industrial solutions, particularly Xtran MPLS products. Candidates should have a strong networking background and excellent communication skills. Key responsibilities include providing customer support, analyzing issues, and advising on network design to ensure high availability and scalability.

Travel of approximately 30% is required for this position. Join us to contribute to innovative connectivity solutions.
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