Senior Salesforce Product Manager

Overview

Palmetto is a leading clean tech company on a mission to accelerate the transition to a clean energy future. Our award-winning technology platform empowers homeowners, businesses, and entrepreneurs to adopt renewable energy through simple, scalable, and innovative solutions.

Location:

This position will be based in Charlotte, NC.

The Senior Salesforce Product Manager role will drive the continued development of Palmetto's Salesforce platform in alignment with Palmetto’s business needs and objectives. The Salesforce Product Manager owns the product strategy, roadmap, and weekly sprint priorities for Palmetto’s Salesforce team by serving as the primary business liaison and subject matter expert on the platform’s evolving features and capabilities. The Salesforce Product Manager will also consult with other Product teams regularly to align on cross-product priorities.

• Understand Palmetto’s business processes and organizational priorities
• Proactively engage with stakeholders regularly to understand their evolving needs
• Manages technical SFDC lead and delivery team
• Proactively builds reporting to support business operations, as well as track sprint delivery and progress of the SFDC delivery team(s)
• Develop, maintain, and communicate the Salesforce product’s vision and roadmap
• Establish and track progress against evolving business initiatives for the Salesforce team
• Manage, prioritize, and refine User Stories for the Salesforce product backlog
• Work closely with peers in your department to ensure that your projects and initiatives align with the priorities of their related systems i.e. accounting and financial systems
• Lead Salesforce product roadmap and sprint planning meetings with the Salesforce development team
• Lead solutioning conversations and technologies for products that live within or touch the Salesforce system
• Facilitate daily standups with the Salesforce development team
• Engage with business stakeholders and end-users to resolve impediments to Product development as they arise
• Manage end-user testing, communications, release management, and roll-out plan for new Product feature releases
• Align with other Palmetto Product Owners when needed to maintain cross-product alignment
• Manage MANY priorities across the org and drive the strategic vision and implementation of Salesforce enhancements to support Palmetto’s growth and business needs
• Very strong technical foundational knowledge and understanding of the Salesforce platform and various clouds (Sales, Service, Field Service Lightning, etc.)

• 3+ years of experience at a technology company or consulting firm
• 5+ years of experience working in an Agile development environment and participating in Agile ceremonies
• Ability to manage many competing priorities and complex projects
• Salesforce certifications highly preferred (consultant, administrator, etc.)
• 3+ years of experience working with middleware for Salesforce (BOOMI, Tray.
  
  IO, or other) along with Dev Ops tools (Gearset or other)
• Experience translating business needs into strong user stories/requirements for new product features
• Technical aptitude and expertise in the Salesforce platform as well as other applications commonly integrated with Salesforce
• Excellent organizational and project management skills; can manage priorities and dependencies across teams
• Excellent communication skills with experience translating technical concepts to non-technical audiences
• Strong leadership skills rooted in high EQ, with an ability to rally cross-functional teams towards demanding goals
• Is regarded as a subject matter expert in Salesforce; can set up working agreements with other teams on how to use, engage and request updates to their service.
• Has strong alignment to the Palmetto mission of building the green energy future, and examples of working within Palmetto core values:
  • Customer Mindfulness: we are conscientious of and empathetic towards the needs of our customers.
  • Inclusion & Diversity:
    We are steadfast in our commitment to the advancement of inclusion and diversity of our people, ideas, thoughts, and acts.
  • Rituals:
    …