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IT Consultant Systems Analyst IT Project Manager Cloud Computing

ServiceNow ITSM Presales Architect — Drive IT Service Transformation

Job in Charlotte, Mecklenburg County, North Carolina, 28245, USA
Listing for: Accenture
Full Time position
Listed on 2026-01-24
Job specializations:
  • IT/Tech
    IT Consultant, Systems Analyst, IT Project Manager, Cloud Computing
Job Description & How to Apply Below
A global consulting firm is seeking an Enterprise Solution Architect in Charlotte, NC. You will leverage your expertise in Service Now ITSM and Service Desk operations to design tailored solutions for clients. The role involves engaging with customers during the presales phase, delivering technical presentations, and architecting ITSM solutions. Candidates should have a minimum of 8 years in tech environments and strong domain knowledge of service management practices.

This opportunity also emphasizes the importance of collaboration with various stakeholders to ensure comprehensive solutions.
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