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IT Project Manager IT Support IT Consultant Systems Analyst

Incident Communications Lead

Job in Charlotte, Mecklenburg County, North Carolina, 28245, USA
Listing for: Genesys Cloud Services, Inc.
Full Time position
Listed on 2026-01-24
Job specializations:
  • IT/Tech
    IT Project Manager, IT Support, IT Consultant, Systems Analyst
Salary/Wage Range or Industry Benchmark: 108900 - 202100 USD Yearly USD 108900.00 202100.00 YEAR
Job Description & How to Apply Below
A leading technology company is seeking an Incident Communications Manager in Charlotte, NC, to lead critical communication during incidents. The role involves coordinating with various teams to ensure timely updates, handling escalations, and participating in post-incident reviews. Ideal candidates should possess a Bachelor's degree and 3-5 years in incident management within cloud environments. The position offers a market-competitive salary ranging from $108,900 to $202,100, along with various benefits including health insurance and flexible work options.
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