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IT Service Desk Leader: Elevate Quality

Job in Charlotte, Mecklenburg County, North Carolina, 28245, USA
Listing for: CRC Insurance Services, Inc.
Full Time position
Listed on 2026-01-24
Job specializations:
  • IT/Tech
    IT Project Manager, HelpDesk/Support, IT Consultant
Salary/Wage Range or Industry Benchmark: 60000 - 80000 USD Yearly USD 60000.00 80000.00 YEAR
Job Description & How to Apply Below
Position: IT Service Desk Leader: Elevate Support Quality
A leading wholesale insurance company in Charlotte, NC is seeking an IT Service Desk Manager to lead the IT Support Team. This hands-on role involves ensuring high service delivery, managing operations, and acting as a liaison between IT and business stakeholders. The ideal candidate should have a comprehensive understanding of ITIL practices, excellent leadership skills, and experience in service desk operations.

Join a committed team at CRC Group, where you can advance your career amidst a supportive and innovative environment.
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