SFDC Business Analyst

Required Skills

• Salesforce experience from a functional perspective (5+ years experience)
• Pardot
• Supported marketing & sales (B2B)
• Oracle or ERP knowledge is a significant plus
• W2 only (no sponsorship or C2C)
• Local to Charlotte, as this position requires on-site presence 3x/week and in-person interview (no relocation offered)

• Prepare project reports that document the scope, benefits, resource requirements, and cost analysis when/where appropriate.
• Maintain awareness of current methods & technologies and recommend improvements and modifications when appropriate.
• Lead in the establishment and enforcement of application, systems, and process standards.
• Provide effective communications and education for our customers and service providers.
• Responsible for coordinating the implementation of Sales & Marketing applications, processes, & systems.
• Take a leadership role in building relationships and working closely with business and work process owners.
• Provide planning, consultation, and advisory services for business functions, focused on Sales & Marketing.
• Facilitate methodology for prioritizing projects and initiatives.
• Manage strategic alliances with the Sales & Marketing team and their external service & support providers.
• Coordinate and drive testing for applications, systems, and process upgrades to maintain pace with business requirements, technology upgrades, and economic change.
• Ensure projects have clearly documented objectives, requirements, budgets & timelines.
• Manage the effective use of technology for business process improvement and the elimination of non-value-adding activities.
• Support and monitor systems, processes, and applications to assure system integrity and reliability.
• Serve as primary administrator with a strong understanding of best practices.
• Be an application and business process subject matter expert for Sales & Marketing.
• Build effective working relationships with HEW’s functional business and manufacturing personnel.
• Ensure alignment of IT and business strategies while managing people, process, and technology toward effective business-driven solutions.
• Strong technical background is a plus.
• Prior experience with Oracle EBS or SAP ERP application implementation and/or support is a plus.
• Experience with Microsoft Power BI is a plus.
• Broad understanding of general business and management practices.
• Excellent troubleshooting and analytical skills.
• Must have a strong customer service orientation.

Determining compensation for this role (and others) at Vaco/Highspring depends upon a wide array of factors including but not limited to the individual’s skill sets, experience and training, licensure and certifications, office location and other geographic considerations, as well as other business and organizational needs. With that said, as required by local law in geographies that require salary range disclosure, Vaco/Highspring notes the salary range for the role is noted in this job posting.

The individual may also be eligible for discretionary bonuses, and can participate in medical, dental, and vision benefits as well as the company’s 401(k) retirement plan.