Service Delivery Center, Quality Assurance Senior Analyst, Testing

Location

Charlotte, Jacksonville

EY is the only professional services firm with a separate business unit (“FSO”) that is dedicated to the financial services marketplace. Our FSO teams have been at the forefront of every event that has reshaped and redefined the financial services industry. This practice also has several Service Delivery Centers that are made up of high‑performing US‑based resources who work closely with our experienced client‑serving professionals to deliver project‑based work and managed services to our US‑based Financial Services clients.

If you have a passion for rallying together to solve the most complex challenges in the financial services industry, come join our dynamic FSO team!

Innovation and automation are at the heart of what we do every day. You must stay on the leading edge of technology and use it to create bespoke solutions to solve problems for our clients. Specifically, your mission will be to design, build, deploy and customize complex technical solutions to accelerate and streamline software application delivery and system integration projects.

See examples of our work here:

And hear us talk about leading technology, our patented technology and thought leadership here:

Most of our projects are built in Java but you will also be exposed to different technologies including web (Angular, React, etc), other languages (.NET, python, etc), web/microservices and databases. A key part of innovation is using the right tool for the job so you’ll always have opportunity to learn and leverage new technology as it comes out such as machine learning, natural language processing (NLP) and data analytics.

Our clients look to us to solve their problems not just deploy software they could do themselves so this means you’ll be expected to build custom frameworks, tools and utilities such as custom automation drivers, JSON and XML parsers, integrations between tools and extend existing frameworks to provide new, cutting‑edge technologies.

Most of our work is specifically aimed at accelerating and enhancing software testing. Manual testing can be inefficient and many of today’s complex systems and technologies can’t be tested manually. Even traditional automated testing is outdated so it’s our job to build new tools and technology to do it better.

Everything you’ll do will come back to providing exceptional testing subject matter expertise and solving complex problems that make a difference for our clients. Colleagues and clients from a diverse array of backgrounds will look to you first for answers, so you’ll be a high‑profile contact when it comes to resolving complex issues. As you build your knowledge and experience, you’ll become a credible advisor, influencing clients and engagement teams on resolutions that will impact entire industries.

• Works directly with the client engagement and delivery center leadership teams on executing the Engagement Management Framework.
• Conduct tests and undertake analysis of results to ensure that software meets or exceeds specified standards and/or client requirements.
• Planning, designing and implementing tools or assets to solve complex problems, including primarily custom Java‑based tools and frameworks.
• Developing client relationships across multiple levels and support sales efforts.
• Contributes consistently to the development of technical solutions throughout the solution delivery center.
• Leads team meetings (e.g., status meetings).
• Provides detailed review of team’s work product (i.e., associates and analysts).
• Produces high‑quality deliverables with no supervision.

• Domain expertise in Banking.
• Experience with Enterprise Money Movement services and integrations (Wire, ACH, RTP, EFT, etc.).
• Deep understanding of ISO 20022 standards, including message structures, business processes, and data elements.
• ISO Test Case Design:
  Ability to design comprehensive ISO test cases (CHIPS, FEDWIRE, SWIFT Payments Analyst | SWIFT GPI | WIRES | SEPA | FX|TGT2 | ISO
  20022| CBPR+| PEGA |…