Supply Chain Solutions Sr Super User

Supply Chain Solutions Sr Super User

Corning Incorporated

Requisition Number: 72134

Corning is a leading innovator in glass, ceramic, and materials science, developing technologies for a range of applications from ocean to space. Our Optical Communications segment offers comprehensive solutions across carrier and enterprise networks.

Ensure the optimal configuration and customization of the supply planning system, enabling flexibility and agility in planning processes. Act as a liaison between supply chain business teams and IT, providing advanced system support, driving continuous improvement, and aligning the planning system with evolving needs.

• Customize system fields, workflows, and parameters to meet evolving business needs.
• Collaborate with supply chain business teams to implement custom reports, dashboards, and system views for better visibility and decision‑making.
• Track system usability metrics, perform root cause analysis, and propose solutions to ensure system continues to deliver value.
• Maintain and configure master data to reflect real‑time operational changes.
• Work closely with analysts & IT to ensure that system changes align with overall architecture and security policies.
• Monitor system performance and proactively suggest optimizations to improve response times, accuracy, or planning efficiency.
• Identify opportunities for automation within the system and collaborate with IT to implement these improvements.
• Support patches, upgrades, and integrations with other enterprise applications (e.g., ERP, MES, WMS, Data Lake).
• Support system implementation with data validation, system testing, and defect resolution.
• Support SMEs to ensure changes globally align with standards and share best practices.
• Lead global configuration initiatives leveraging Agile methodologies.
• Serve as the bridge between business users and IT, translating business needs into technical requirements.
• Coach Super User team members with advanced configuration expertise.
• Other tasks as outlined by management.

Seniority level: Mid‑Senior level

Employment type: Full‑time

Job function: Management and Manufacturing

Industries: Glass, Ceramics and Concrete Manufacturing

• Bachelor’s degree in Supply Chain Management, Information Systems, Industrial Engineering, or related field.
• Minimum 4 years of experience enabling supply chain planning and procurement in manufacturing environments.
• Strong understanding of ERP systems such as SAP ECC & S/4
  
  HANA or similar.
• Strong analytical skills and ability to interpret complex data and user stories.

• Proficiency in using APIs for data exchange.
• Familiarity with Agile or Dev Ops methodologies.
• Understanding of data governance for supply chain systems.
• Advanced knowledge of workflows and parameters in Kinaxis Maestro.
• Experience with prompt engineering, fine‑tuning, leveraging Machine Learning models (Generative AI, Agentic AI, LLMs) to automate tasks and enhance system configurations.
• Proficiency in SQL, Excel, and other data analysis tools.
• Experience in programming or scripting for system customization (e.g., Python, R, or similar).

This position does not support immigration sponsorship.

Pay range: $88,723.00 – $ (full‑time).

• Company‑wide bonuses and long‑term incentives based on business results.
• 100% company‑paid pension benefit with fixed contributions and matching 401(k) contributions (7%–12% of pay).
• Health and wellness benefits: medical, dental, vision, paid parental leave, family building support, fitness, company‑paid life insurance, disability, disease management, paid time off, Employee Assistance Program.
• Recognition program to celebrate successes and reward exceptional contributions.

We prohibit discrimination on the basis of race, color, gender, age, religion, national origin, sexual orientation, gender identity or expression, disability, veteran status or any other legally protected status.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To request an accommodation, please contact us at