Data Center Analyst

Job Title:

Data Center Analyst

Location:

Charlotte, NC
Position:
Full-time – Multiple Openings

Required Skills:

• Data Center Operations provides monitoring, problem escalation, job scheduling and tape management services for the various Data Centers.
• The Data Center Operations team Support and monitor production environments 24x7x365.
• Support daily tape library vaulting using Veritas software.
• Manage daily job streams using Control/M to monitor applications and submit jobs.
• Manage and monitor daily Unix applications using Unix commands.
• Use Automated Operations tool (Control/O) to code rules to enhance application availability.
• Perform level 1 problem determination.
• Escalate production issues in a timely manner.
• IPL Mainframe systems independently without supervision when requested.
• Interface with Production Support and System Administration groups.
• Work with Application Support teams to recover from batch and script failures.
• Ensure all production issues are properly recorded in Service Now.
• Use Service Now to generate customized reports.
• Must have experience with Control-M Workload Automation or some other job scheduler and Service Now.

Key

Skills:

Data Center operations, Batch process, jobs scheduling, Control-M, monitoring, systems/network/Mainframes, problem/incident/change requests