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CSBB Events Strategic Execution Manager

Job in Charlotte, Mecklenburg County, North Carolina, 28201, USA
Listing for: Truist Financial Corporation
Full Time position
Listed on 2026-01-23
Job specializations:
  • IT/Tech
    Data Analyst
  • Management
    Operations Manager
Job Description & How to Apply Below
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Regular or Temporary:

Regular

Language Fluency:
English (Required)

Work Shift:

1st shift (United States of America)

Please review the following job description:

This role is an in office role requiring working in office five days per week in one of the locations listed on the requisition. Other locations may be considered.

The CSBB Strategic Execution Program Manager is responsible for the strategy, planning, and end to end execution of internal events and programs across the Consumer and Small Business Bank. The role ensures that the recognition initiatives and program are thoughtfully designed, flawlessly executed, and aligned to business priorities, teammate engagement and the Truist culture and brand.

Lead and execute internal events across the Consumer and Small Business Bank. Ensuring alignment with business priorities, leadership objectives, and a consistent teammate experience.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time.

1. General Strategy:
Lead the development of client segment, product and channel strategy for Retail & Small Business Banking.

2. General Strategy:
Drive key strategic initiatives including (but not limited to) identification of high value segments and points of differentiation to win with high value segments (including launching initiatives to acquire new households with specific segments, and deepen relationships with other segments).

3. General Strategy:
Coordinate BU wide activities and initiatives - Partner with BU teams to drive initiative implementation: including (but not limited to) project management (establishing timelines, critical path, milestones, RACI and associated deliverables).

4. Segment Strategy:
Have overall accountability for client segment management (drive intended outcomes of acquiring new households or deepening relationships with existing households).

5. Segment Strategy:
Partner with performance / analytics teams to draw insights emerging for segment to identify growth opportunities (either through acquisition or deepening activities).

6. Segment Strategy:
On an ongoing basis, continue to formulate new strategic initiatives by drawing on analytics / insights.

7. Segment Strategy:
Partner with product and channel teams to drive delivery of differentiated products and client experiences by segment.

QUALIFICATIONS

Required Qualifications:

The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

1. Strong academic credentials - college degree (MBA preferred), or equivalent education and related training or experience

2. Eight years of experience, or equivalent experience and related training

3. Background in consumer financial services / banking

4. Problem-solving skills, ability to distil insights from large data-sets, strong analytical, communication skills

Preferred Qualifications:

1. Experience in strategy consulting / strategic planning roles

2. Deep knowledge of consumer / small business / direct banking

3. Proven ability to collaborate across organizational siloes

4. Ability to lead by influence

5. Competitive Intelligence:
Support strategy and initiatives by providing competitive insights and analysis

General Description of Available Benefits for Eligible Employees of Truist Financial Corporation:
All regular teammates (not temporary or contingent…
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