Sr. Infrastructure Platform Engineer - Windows

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We’re actively seeking a talented Sr. Infrastructure Platform Engineer - Windows to join our Data Center Services team in Charlotte, NC.

Providing for loved ones, planning rewarding retirements, saving enough for whatever lies ahead – our policyholders count on us to be there when it matters most. It’s a big ask, but it’s one that we have the power to deliver when we work together. We collaborate and innovate – pushing one another to transform not just Pacific Life, but the entire industry for the better.

Why? Because it’s the right thing to do. Pacific Life is more than a job, it’s a career with purpose. It’s a career where you have the support, balance, and resources to make a positive impact on the future – including your own.

• Design, implement, and maintain scalable and reliable IT infrastructure solutions across multiple regions.
• Design, deploy, and manage scalable and secure Windows Server-based systems across data centers and cloud environments in multiple regions globally.
• Provide escalation support for complex Windows Server issues, collaborating with operations and support teams to resolve incidents efficiently.
• Define security best practices, hardening guidelines, and compliance standards for Windows Server environment.
• Communicate and enforce Windows Server standards across teams and stakeholders to ensure consistent implementation and compliance.
• Participate in automation projects to optimize system performance and reduce manual intervention globally.
• Ensure the security, availability, and performance of IT systems globally.
• Mentor and guide junior engineers in best practices and automation techniques.
• Modernize data center operations to improve efficiency and incorporate the latest technologies.
• Ensure security and industry standards are being met through automation.
• Ensure the reliability of server and storage infrastructure, including regular maintenance and performance optimization.
• Manage and optimize virtualization and hyper-converged infrastructure to ensure high availability and scalability.
• Ensure comprehensive backups, effective monitoring, capacity planning, and thorough documentation for all data centers globally.
• Stay up-to-date with industry trends and emerging technologies to drive innovation.

• BS degree in Computer Science or related field or equivalent experience.
• 8+ years of experience in IT infrastructure engineering, virtualization platforms, and hyper converged infrastructure.
• Deep expertise in Windows Server administration, operations, escalation support, and security best practices.
• Strong understanding of cloud platforms (e.g., AWS, Azure, Google Cloud).
• Excellent problem-solving skills and the ability to work under pressure.
• Strong communication and collaboration skills.

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• Prioritization of your health and well-being including Medical, Dental, Vision, and Wellbeing Reimbursement Account that can be used on yourself or your eligible dependents
• Generous paid time off options including:
  Paid Time Off, Holiday Schedules, and Financial Planning Time Off
• Paid Parental Leave as well as an Adoption Assistance Program
• Competitive 401k savings plan with company match and an additional contribution regardless of participation

Pacific Life Insurance Company is an Equal Opportunity /Affirmative Action Employer, M/F/D/V. If you are a qualified individual with a disability or a disabled veteran, you have the right to request an accommodation if you are unable or limited in your ability to use or access our career center as a result of your disability. To request an accommodation, contact a Human Resources Representative at Pacific Life Insurance Company.