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Multichannel AI Optimizer
Job in
Charlotte, Mecklenburg County, North Carolina, 28245, USA
Listed on 2026-01-22
Listing for:
Palmetto
Full Time
position Listed on 2026-01-22
Job specializations:
-
IT/Tech
AI Engineer, Data Analyst
Job Description & How to Apply Below
A clean tech company is seeking an AI Support Optimization Analyst to improve their AI support experience across digital channels. This hands-on role involves optimizing workflows and training inputs, impacting AI resolution rates and customer satisfaction. The ideal candidate has 3–6 years' experience in customer support and automation, with strong analytical skills. This position allows for creative experimentation in an innovative environment, directly influencing how AI is deployed across the company.
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