Business Control Manager-Supports Wealth Management Technology & Consumer Technology

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This job is responsible for leading and executing on internal control discipline and operational excellence within a Line of Business (LOB) or Enterprise Control Function (ECF). Key responsibilities include executing LOB or ECF processes and tools to drive adherence to enterprise‑wide standards. Job expectations include supporting the implementation of quality assurance and quality control processes within the LOB or ECF through ongoing monitoring and testing of controls, identifying issues and control improvements for remediation, and building out action plans and milestones.

Global Technology Risk & Regulatory Management is seeking a leader who will drive Risk Management activities in support of a technology division, who is motivated, passionate, thrives in a fast‑paced culture, balances priorities, drives delivery, flawless execution, and enjoys team successes. This role provides an opportunity to work with peers across CIO teams within Global Technology, as well as exposure to technology senior leaders.

The Technology Risk & Regulatory Lead candidate would lead a risk portfolio for designated Technology Executives by partnering with leadership and their teams to apply subject matter expertise to support a culture of risk identification, escalation and timely mitigation of compliance and operational risks. Candidate will be responsible to ensure they can solve problems analytically by applying a mixture of risk and technology expertise to perform impact assessments, identify root causes in support of the technology control activities, and drive risk reduction for their portfolio.

They will be responsible to monitor the health of issues through their lifecycle, including action plan development and validation through approval reviews for their designated portfolio. The role requires strong communication and leadership skills including the ability to engage effectively with senior internal and external constituents and stakeholders. Further the candidate must have the ability to drive collaboration with teammates across organizations (Technology, Operations, Audit, GCOR, GIS etc.)

and with the management team to identify opportunities to improve control and reduce risk.

The candidate will drive and/or support a variety of functions/routines to support a robust and sustainable risk culture across the technology team including adherence to enterprise‑wide standards including but not limited to: CIO Key Risk Reviews (KRR), Issue Management routines, Risk Framework support, Quality Assurance support, Technology Risk Assessments and Exam Engagement support.

• Leads the assessment of the design and effectiveness of the risk and control environment to support Client Operational Services and ensure adherence to enterprise‑wide standards
• Performs monitoring and testing of controls, identifying issues and control improvements for remediation
• Leads the implementation of optimized controls and enhanced Quality Assurance (QA) practices to support business continuity efforts
• Manages the performance and productivity of team members that conduct quality inspection reviews
• Ensures timely execution of QA activities including control execution, case management, and…