Release Manager

Job Description

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.

Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve.

Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role‑specific considerations.

At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!

This is a Release Manager role which will need to work closely with Application Development, TI, Dev Ops, Business partners, etc. to facilitate releases of type Integrated, BAU, Monthly, Re‑platform, etc. Person responsible will own end‑to‑end Release for the respective application or group of applications.

• Work closely with the Development teams to understand the nature of the release as well as the value add created due to the respective change at the Business level
• Manage release definition and scope negotiation. Actively work with Business representatives and technical teams to review priorities and come up with Release calendar for the respective year
• Work closely with Development and QA Teams to oversee the completion of code reviews, unit testing, release test plan, test scripts, automation, performance
• Work closely with Deployment Management teams on the Component readiness items and weekend release execution plans
• Coordinate code readiness and promotion through environments. Work with Code Promotion Team, Application Leads, and Infrastructure teams to verify release packages, code merges, code staging, code quality, and environment readiness throughout the complete life cycle of the release
• Facilitate meetings with Business Leads, PMs, IT leads, to track release status
• Build out project milestones, evaluate dependencies, and schedule work to meet the release Go Live date
• Manage the change control process. Perform risk and impact analysis of changes and consult all related teams. Communicate risks, mitigation plans, and action plans
• Prepare and manage all release deployment artifacts for the successful implementation of the release in Production. Includes implementation plans, schedules, communications, conference calls, etc.
• On need basis, run releases during weekends which requires coordination, engagement of stakeholders/participants, sending out status updates, facilitating triage in case of any issues
• Ensure MRA 2 guidelines are followed End to End through the Release Life cycle
• Ensure Enterprise Change Management (ECM) guidelines are followed End to End through the Release Life cycle
• Manage post‑production issues to closure likewise PIR (Post Implementation Reviews)

• 10+ years of IT experience and 3+ years of Release Management Experience
• Relevant Experience of 3 or more years in Release Management role
• Minimum 10 years of overall IT experience
• Should be good in handling multiple sets of applications at Domain or Tech Executive level
• At times should be able to take up owning tasks and support management in achieving the goal
• Should be mentoring new joiners and help in onboarding
• Expected to identify Process gaps, Risk, and other Operation Excellence items
• Proficient in working on ITSM Remedy Change Management tool
• Expert knowledge in Enterprise JIRA tool and have expert level knowledge on JIRA life cycle in handling Release related tickets
• Expert knowledge in Change Management and Change Governance activities likewise CAB approvals, Lead time to submit CRQ based on the Risk levels, PIR submission etc.
• Agile Scrum knowledge/certification
• ITIL Process knowledge /certification mandatory
• Knowledge of…