Senior Conversational AI Engineer-Chatbot Developer W2

Senior Conversational AI Engineer-Chatbot Developer W2 role.

Role:
Senior Conversational AI Engineer (Chatbot Developer)

Location:

Charlotte, NC
Duration: 12 months (Contract)
Job Type: W2

We are seeking a Senior Conversational AI Engineer (Chatbot Developer) to join our team in Charlotte, NC. This role is ideal for a hands‑on technologist who thrives at the intersection of data science, automation, and conversational AI. You will design, build, and implement enterprise‑scale virtual assistant solutions that integrate seamlessly with business process networks, delivering exceptional user experiences for internal stakeholders.

• Design and develop AI-powered conversational experiences (chatbots/virtual assistants) to solve employee queries
• Build and maintain a script library for reusable conversational flows across multiple domains
• Collaborate with cross-functional teams to validate feasibility, gather requirements, and optimize processes
• Implement automated conversational processes into the Virtual Assistant platform
• Perform unit testing, ensuring robust error handling and timely bug resolution
• Convert conversational flow diagrams into production-ready code
• Integrate APIs, database queries, and automation workflows into chatbot experiences
• Ensure scalability, documentation, and adherence to best coding practices
• Apply Dev Ops and Agile methodologies throughout the development lifecycle

• Experience in financial services or enterprise-scale environments
• Background in AI model development and prompt flow orchestration
• Familiarity with Dev Ops pipelines and Agile project delivery

• Work on cutting-edge Conversational AI solutions in a Fortune 500 environment
• Collaborate with talented teams to deliver impactful automation
• Opportunity to shape the future of employee experience through AI-driven chatbots

All your information will be kept confidential according to EEO guidelines.