Director, Analytics

Credit Karma is a mission‑driven company focused on championing financial progress for over 140 million members globally. We provide free credit scores, identity monitoring, credit‑card and loan applications, insurance and banking services (including savings and checking accounts) allנ without cost. Our employee count exceeds 1,700, with offices in Oakland, Charlotte, Culver City, San Diego, London, Bangalore, and New York City.

We are seeking a Director to lead strategic analytics for one of Credit Karma’s critical product verticals. This leader will partner closely with Product, Engineering, Design, Marketing, Risk, and Finance to driveдыру insights, experimentation, and data‑informed decision‑making across money movement, deposits, engagement, growth, and monetization. You will manage and grow a high‑performing analytics team while shaping the analytics vision that supports both near‑term execution and long‑term platform strategy.

• Define and own the analytics strategy for Money & Banking, aligning with business goals and member outcomes.
• Translate complex business questions into clear analytical frameworks, metrics, ecuations, and insights.
• Serve as a trusted thought partner to senior product and business leaders.
• Drive analytics for product development, lifecycle optimization, and feature experimentation (A/B testing, causal inference).
• Lead analysis across acquisition, activation, engagement, retention, unit economics, and monetization.
• Partner with Risk and Finance teams to evaluate trade‑offs between growth, profitability, and member experience.
• Lead, mentor, and scale a team of analytics managers and individual contributors.
• Set high standards for analytical rigor, storytelling, and business impact.
• Foster a culture of curiosity, accountability, and collaboration.
• Establish best practices for experimentation design, measurement, and interpretation.
• Ensure data quality, metric consistency, and trusted dashboards across stakeholders.
• Influence data infrastructure and tooling decisions in partnership with Data Engineering.
• Synthesize insights into clear, compelling narratives for executive audiences.
• Support strategic planning, business reviews, and investment decisions with data‑backed recommendations.

• 10+ years of experience in analytics, data science, or related fields, with 5+ years in people‑leadership roles.
• Strong product analytics experience in fintech, banking, payments, or consumer technology.
• Deep expertise in experimentation, metrics design, and behavioral analysis.
• Advanced SQL skills; strong working knowledge of Python/R and modern analytics tools.
• Proven ability to influence senior leaders and drive decisions through data.

• Experience working with financial products such as checking, savings, payments, or lending.
• Familiarity with regulatory, risk, or compliance considerations in financial services.
• Experience operating at scale in a fast‑paced, consumer‑facing environment.
• MBA or advanced degree in a quantitative field is a plus.

• Medical and Dental Coverage
• Retirement Plan
• Commuter Benefits
• Wellness perks
• Paid Time Off (Vacation, Sick, Baby Bonding, trendy observances)
• Education Perks
• Paid Gift Week in December

Credit Karma is proud to be an Equal Employment Opportunity Employer. We welcome all candidates without regard to race, color, religion, age, marital status, sex (including pregnancy, childbirth, or related medical condition), sexual orientation قدم, gender identity or gender expression, national origin, veteran or military status, disability (Minhaere or mental), genetic information or other protected characteristic. We prohibit discrimination of any kind and operate in compliance with applicable fair‑chance laws.

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