Customer Data Artificial Intelligence Solutions; CDAIS - Data Scientist

Primary Talent Partners has a new contract opening for a Customer Data Artificial Intelligence Solutions (CDAIS) – Data Scientist with our large power and utilities client in Charlotte, NC. This is a 12-month contract with a potential for extension.

Pay: $60.00 – $70.00/hr
; W2 contract, no PTO, no Benefits. ACA-compliant supplemental package available for enrollment.

Description:

Customer Data Artificial Intelligence Solutions (CDAIS) combines customer, meter and customer service data to identify opportunities that reduce costs, increase revenue, and resolve process breakages ultimately improving customer experience for millions of customers across the eastern United States. We are seeking talented data and analytics professionals to join a dynamic, innovative team that plays a critical role in the success of the Customer organization.

What You ll Do:

You will leverage both technical and professional skills to deliver actionable insights and solutions that enhance customer experience and operational efficiency.

Key responsibilities include:

Technical Responsibilities

Engagement Planning & Communication (15%)

• Plan epics, stories, and tasks for product development. Present complex ideas and collaborate with leadership and cross‑functional teams.
• Tools:
  Microsoft Teams, Jira, PowerPoint, Outlook

Data Wrangling & Transformation (45%)

• Extract, transform, and analyze data from multiple sources and APIs (SQL Server, Oracle, AWS). Identify trends, anomalies, and insights to support advanced analytics and continuous improvement.
• Tools: SQL, Python, AWS EMR, AWS Sage Maker, Jupyter Notebook, Spark

Data Science Modeling (30%)

• Develop diagnostic and predictive models to inform strategic decisions. Techniques may include NLP, regression, machine learning, semantic analysis, simulation, and optimization.
• Tools:
  Python, AWS EMR, AWS Sage Maker, Jupyter Notebook, Spark

Visualization & Reporting (10%)

• Create impactful dashboards and visualizations to communicate trends and findings to leadership and teams.
• Tools:
  Power BI Premium, Jupyter Notebook

Required Qualifications:

• Bachelor s degree in Statistics, Mathematics, Engineering, Computer Science, or related field.
• 1-3 years of relevant experience.

Preferred Qualifications:

• Experience with cloud-based analytics platforms (primarily AWS).
• Familiarity with customer service or utility operations.
• Advanced ML techniques and big data processing experience.

Primary Talent Partners is an Equal Opportunity / Aff…

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