ServiceNow Developer

At Compucom Staffing () , you’re more than just a number. Our employee relationship managers support you throughout your engagement, providing career guidance and reemployment assistance.

Our client is currently seeking a qualified Service Now Developer to join their team in Charlotte, NC and work on customizing their needs around Agent Workspace, Catalog, and Portals in the industry.

• Design, develop, and implement Service Now solutions primarily within ITSM and ITOM (Discovery, CMDB, Event Management, Service Mapping, etc.)
• Customize and configure Service Now applications and modules to meet business and customer requirements for the Agent/Voice and Portal/Catalog
• Lead or contribute to platform upgrades, patching, and migrations, ensuring minimal disruption to services
• Develop and maintain integrations with third‑party systems (e.g., monitoring tools, CMDB data sources) using REST, SOAP, MID Servers, and other protocols
• Collaborate closely with product owners and business stakeholders to translate requirements into effective solutions
• Maintain strong documentation and participate in code reviews and platform governance practices
• Proactively identify platform optimization and automation opportunities within ITSM/ITOM processes
• Provide advanced troubleshooting, support, and guidance on best practices for Service Now development and architecture

• Minimum 5+ years of hands‑on Service Now development experience, with a clear record of accomplishment in delivering robust solutions
• Expertise in Service Now ITSM modules:
  Agent Voice and Portal Catalog
• Strong experience with Discovery, CMDB, Event Management, Service Mapping, and Orchestration
• Proficiency in JavaScript, REST/SOAP APIs, and Service Now scripting (Client Scripts, Business Rules, Script Includes, …)
• Hands‑on experience with Flow Designer, Integration Hub, and MID Server architecture
• Service Now Certified System Administrator (CSA) are a plus
• Strong understanding of ITIL best practices
• Experience working in large enterprise environments

The rate for this position is between $45.00 - $65.00 per hour. Factors which may affect starting pay within this range may include geography/market, skills, education, experience and other qualifications of the successful candidate.

The Company offers a comprehensive benefit package that you can elect into including but not limited to the following benefits, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, life insurance, AD&D insurance, disability plans, Employee Assistance Program, paid holidays (up to 6 days annually), paid time off (minimum of 10 days annually), paid parental leave (minimum of 10 days annually), 401(k), FSA/HSA pre‑tax benefits.

The compensation and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law.

W2 only, no Corp to Corp. We are unable to sponsor H-1B visas at this time.

Compucom Staffing () ™, a division of Compu Com® Systems, Inc., is an Equal Opportunity Employer. We provide IT staffing services and solutions to Fortune 1000 companies as well as small and medium business. For more information, visit .

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Compu Com is committed to providing equal employment opportunities in all employment practices. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, citizenship status, marital status, age, disability, protected veteran status, genetic information, sexual orientation, gender identity or expression, or any other status protected by law.