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HelpDesk/Support IT Support

Service Desk Leader — IT & Client Support

Job in Charlotte, Mecklenburg County, North Carolina, 28245, USA
Listing for: Seyfarth Shaw LLP
Full Time position
Listed on 2025-12-23
Job specializations:
  • IT/Tech
    HelpDesk/Support, IT Support
Job Description & How to Apply Below
A leading law firm in Charlotte, NC, is seeking a User Support Manager to provide leadership and ensure service delivery for the Service Desk. The role involves managing communication between users and the Technology Services Group, monitoring performance metrics, and leading IT support with a focus on exceptional client service. Candidates should have a Bachelor's degree and substantial IT support and management experience.

This full-time position emphasizes professional development within a collaborative environment.
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