Product Architect - General, Senior Specialist

Product Architect - General, Senior Specialist

This position will help transform the way CRM is used today in Vanguard for the consumer space and will be key in how we reimagine working with CRM and AI improving our productivity and client servicing. This role will require both deep knowledge of Dynamics 365, Microsoft's Copilot capabilities, Power Platform, and Azure functions. It requires someone who stays ahead of roadmaps and industry trends and brings that back to Vanguard to help inform and align our roadmaps.

• Acts as highest-level technical expert, resolving issues, assessing any potential risks and identifying solutions.
• Lead the definition of product roadmaps and architecture for Dynamics 365 and align them with business strategies and enterprise architecture.
• Collaborate with the broader architecture community to ensure that the Dynamics 365 architecture aligns with target architectures and technology roadmaps and provide input on required platform capabilities and improving development tools/processes.
• Work with other product teams, technology experts, and business stakeholders to provide functional support.
• Assist in the evaluation of vendors and products and participate in build‑vs‑buy discussions with the product teams.
• Identify new opportunities to improve solutions across the enterprise and provide input and support to the business.
• Develop and review product architecture and design documentation.
• Provide technical guidance to the development teams to ensure proper usage of the platform and tools.
• Ensure the feasibility of requirements to meet the needs of the business.
• Assist in the development of and management of architecture governance processes.
• Track industry trends and maintain knowledge of new technologies.
• Mentor less experienced crew members and contribute to overall development of the organization.

• Minimum of 8 years of Dynamics 365 development and design experience, with at least three years of technology architect experience.
• Minimum of 3 years of Power Platform experience using Power Automate Flows and Power Apps.
• Minimum of 3 years of design and development with Microsoft Azure using serverless architectures.
• Demonstrated experience in using and integrating AI solutions using LLMs with Dynamics 365 or Power Apps.
• Working knowledge of AWS serverless architectures and solutions preferred.
• Undergraduate degree or equivalent combination of training and experience.

Vanguard is not offering visa sponsorship for this position.

At Vanguard, we don't just have a mission—we're on a mission. To work for the long‑term financial wellbeing of our clients, to lead through product and services that transform our clients' lives, and to learn and develop our skills as individuals and as a team. From Malvern to Melbourne, our mission drives us forward and inspires us to be our best.

Vanguard has implemented a hybrid working model for the majority of our crew members, designed to capture the benefits of enhanced flexibility while enabling in‑person learning, collaboration, and connection. We believe our mission‑driven and highly collaborative culture is a critical enabler to support long‑term client outcomes and enrich the employee experience.