Sr Product Manager- Platform Scalability

Senior Product Manager –Platform Scalability
Role Overview

As a Senior Product Manager –Platform Scalability, you will play a pivotal role in transforming an IRA recordkeeping platform into a fully AI-native, automation-driven solution. You will lead product strategy and execution to enhance operational efficiency, reduce manual interventions, and enable scalable growth across partners and clients. This role requires close collaboration with engineering, data science, compliance, operations, and UX teams to deliver intelligent, resilient, and highly scalable capabilities.

You will oversee integrations with recordkeeping and plan administration platforms, payroll connectivity providers, clearing and custody services, and digital investment and portfolio management tools.

• Define and implement a comprehensive product roadmap focused on scalability, intelligent automation, real-time data integration, and AI-native design principles.

• Lead the vision for platform evolution across IRA recordkeeping and retirement plan administration, including participant recordkeeping, plan administration, compliance testing, and regulatory reporting.

• Develop and manage agile product development processes, aligning priorities, backlogs, and strategy with cross-functional stakeholders.

• Drive development and integration of AI and machine learning solutions that automate back-office processing, including trade settlement, corporate actions, exception handling, compliance workflows, and customer service automation.

• Partner with engineering and data science teams to embed predictive analytics, adaptive UI/UX, and autonomous decision-making into core platform capabilities.

• Guide transition efforts from legacy systems to modern cloud-native, AI-enhanced platforms.

• Design and oversee API integrations with payroll providers, third-party administrators (TPAs), recordkeeping platforms, and retirement plan service providers for enrollment, contributions, plan setup, and participant account management.

• Partner with retirement plan service providers to integrate core functions such as census data management, payroll deduction processing, loan administration, distribution processing, and automated compliance testing.

• Assess and integrate third-party solutions for plan administration, investment menu management, participant communications, and regulatory filing requirements while managing vendor relationships and SLAs.

• Coordinate with plan sponsors, TPAs, and operations teams to ensure end-to-end data integrity across payroll systems, participant accounts, investment platforms, and regulatory reporting processes.

• Serve as a domain expert for IRA recordkeeping scalability and retirement plan administration, staying current with regulatory updates, competitive offerings, and emerging technologies.

• Maintain deep knowledge of retirement plan regulations including ERISA, IRS rules, DOL fiduciary standards, annual compliance testing, RMD requirements, and reporting obligations such as Form 5500.

• Collaborate with compliance and legal teams to ensure all product features align with regulatory frameworks while supporting innovative participant and plan sponsor experiences.

• Strong understanding of IRA recordkeeping and custodial systems, including account structures, contribution limits, distribution rules, RMDs, and tax reporting.

• Extensive experience with participant recordkeeping, plan administration, payroll integration, loan and distribution processing, and compliance testing (ADP/ACP, coverage).

• Knowledge of employer-sponsored retirement plan operations including enrollment, participant education, investment menu management, and fiduciary oversight.

• Familiarity with retirement plan systems architecture including payroll integrations, census data workflows, contribution allocation engines, and automated compliance testing systems.

• Hands-on experience with plan administration processes such as enrollment, beneficiary management, RMDs, hardship withdrawals, plan terminations, and regulatory reporting (Form 5500, 1099-R).

• Strong understanding of IRS regulations, DOL requirements, ERISA, SECURE Act provisions, and annual testing obligations.

• Proven experience scaling cloud-based financial or retirement services platforms.

• Demonstrated ability to integrate AI-driven capabilities and real-time analytics into financial technology products.

• Deep familiarity with API integrations, RESTful services, webhook frameworks, and data exchange standards within the retirement plan ecosystem.

• Experience collaborating with major retirement service providers and understanding their API models, data structures, and integration patterns.

• Knowledge of legacy system modernization, data migration strategies for plan…