Manager - Orchestration and MFT

Job Description

Providing for loved ones, planning rewarding retirements, saving enough for whatever lies ahead – our policyholders count on us to be there when it matters most. It’s a big ask, but it’s one that we have the power to deliver when we work together. We collaborate and innovate – pushing one another to transform not just Pacific Life, but the entire industry for the better.

Why? Because it’s the right thing to do. Pacific Life is more than a job, it’s a career with purpose. It’s a career where you have the support, balance, and resources to make a positive impact on the future – including your own.

We’re actively seeking a Manager of Orchestration and MFT working in our Charlotte, NC office. As a Manager of Orchestration and MFT within the Pacific Life Technology team, you’ll move Pacific Life, and your career, forward by leading the strategic direction and operational management of Orchestration and MFT platforms within the Enablement Platform Portfolio organization. This role will oversee platform transformation, ensure alignment with enterprise architecture, and drive workload automation and optimization across business units.

• Lead and manage the Orchestration and MFT platform team through transformation and migration efforts.
• Act as the strategic product owner for a Orchestration and MFT platform, defining and executing platform OKRs and roadmap.
• Collaborate with IT and business stakeholders to deliver scalable, secure, and efficient solutions utilizing the platform’s tech stacks.
• Ensure platform health, performance, and compliance with enterprise standards.
• Partner with vendors and internal teams for upgrades, licensing, and platform enhancements.
• Oversee platform governance, user access policies, and integration strategies.
• Contribute to architecture design, technical risk management, and process development.
• Support business continuity planning and risk assessments related to Orchestration systems.

• 8+ years in technology service management within insurance or financial services.
• 5+ years experience with Orchestration and/or MFT platforms, preferably with Control‑M, Redwood JScape, or similar platforms.
• 2+ years leading cross‑functional teams and managing complex IT projects.
• Experience with platform‑as‑a‑service (PaaS) models and embedded engineering frameworks.

• Bachelor’s degree in Computer Science, Information Systems, or related field.
• Certifications in Orchestration and MFT tools preferred.
• Strong understanding of enterprise architecture, process automation, and digital transformation.

You Can Be Who You Are. We are committed to a culture of diversity and inclusion that embraces the authenticity of all employees, partners and communities. We support all employees to thrive and achieve their fullest potential. What’s life like at Pacific Life?

$ - $

• Prioritization of your health and well‑being including Medical, Dental, Vision, and Wellbeing Reimbursement Account that can be used on yourself or your eligible dependents.
• Generous paid time off options including Paid Time Off, Holiday Schedules, and Financial Planning Time Off.
• Paid Parental Leave as well as an Adoption Assistance Program.
• Competitive 401(k) savings plan with company match and an additional contribution regardless of participation.

Pacific Life Insurance Company is an Equal Opportunity /Affirmative Action Employer, M/F/D/V. If you are a qualified individual with a disability or a disabled veteran, you have the right to request an accommodation if you are unable or limited in your ability to use or access our career center as a result of your disability. To request an accommodation, contact a Human Resources Representative at Pacific Life Insurance Company.

Location:

Charlotte, NC

Seniority Level: Mid‑Senior level

Employment Type:

Full‑time

Job Function:
Other

Industries:
Insurance